Question about Microsoft Xbox 360 Console

2 Answers

The Disk Tray

Whenever I am trying to open the disc tray it just budges then stops. It doesnt opens at all. I have hit it a bit for it to open and it doesnt open completely when it does. I figured that something was wrong with the gear for the drive, I am not sure, butI would love to get some help and solve the problem. Thank You.

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Re: The Disk Tray

If you dont get the three red lights thats ok but if you have it stood up thats a killer to your xbox so i layed mine down it doesn't make any funny noises anymore and my tray stopped jamming irs worked for a lot of people hope this advice helps

Posted on Aug 20, 2007

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Re: The Disk Tray

Short of taking it apart yourself, there isn't much you can do. The same thing happened to mine (I was also receiving the red rings). I sent mine back (due to the red rings)and they sent a new 360. If it is still under warranty, I highly suggest phoning Microsoft and explaining the situation. Also remember, if you are experiencing the red rings, Microsoft has extended the warranty to 3 years.

Posted on Aug 20, 2007

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if it won't open, turn off the console and remove the faceplate and try to eject the button. if it still won't open get a paper clip and straighten it out. you need to locate a small hole that exactly fits a straightened paper clip. it's located just below the silver lining of the disc tray about one and a half (1 1/2") inch from the left side of the disc tray. insert the paper clip into that hole and it should pop up the disc tray enough for you to be able to pull the disc tray all the way.

if it doesn't work there are still 2 more small holes that you can locate. the 2nd one is just beside the first hole and the 3rd one is just under the second X on the XBOX 360 text on the disc tray. try those two holes if the first hole doesn't work.

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1 Answer

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A Damaged Disk, A Dirty Disk, or a Hardware fault.

Below is Microsoft's doc on the issue.;en-gb;816779

If my advice was helpful, please vote for me!

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