Question about SanDisk Sansa m230 MP3 Player

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Finalizing Update and light

I turn my Player on, and it says "Finalizing Update", after 2 or 3 minutes It appears to be off, but it won't turn back on. If I wait a while longer the Light turns on for another while. Then the screen goes blank. When I plugged it into my computer nothing happened, Windows Media Player can't sync with it anymore and the computer doesn't even realize that it's there. I've only had it for 7-8 months....

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Re: Finalizing Update and light

Maybe there are corrupt songs in the player. Try this procedure. Turn on the hold switch then connect to the computer open my computer and check if the player ti detected if yes right click on it and format the player if not. I suggest calling sandisk.

Posted on Aug 26, 2007

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SansaDisk Sansa m250 (2GB) "Finalizing update"

You need to go to the Sandisk support site and down load the Updater program. Run the updater on your player. This in a way reinstalls the software on the player kind of like reinstalling the operating system. [

Jul 20, 2010 | SanDisk Sansa m250 MP3 Player

1 Answer

I recently put new music on my player and it can't get past the "finalizing update" screen. i can't listen to music, any help


the mp3 player has corrupted due to an application or music you transferred into the mp3 player.that's why the screen displays static finalizing update.

To restore the mp3 back to normal, you need to flash the mp3 player it will restore back the memory that was affected.

Take care.

Apr 20, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

It freezes up, it goes to finalizing update, then lighted blue screen, is it dead


There was a firmware update from SanDisk that should correct the problem. Go to their site, select your model player and follow the menus for updates. Good luck.


Nov 30, 2009 | SanDisk Sansa m230 MP3 Player

1 Answer

Stuck up on Finalizing updates

I am so sorry to report that this is a manufacturing defect for your player, your player seems to be from the batch that had it, I have the player from the working batch and one from the defective batch. try to get a replacement.

Aug 13, 2009 | SanDisk Sansa m250 MP3 Player

1 Answer

Sansa m200 mp3 player problem...

check this out....

Jun 21, 2009 | SanDisk Sansa m200 (2 GB) MP3 Player

1 Answer

Stuck on finalizing update and computer wont recognize.

yet i don´t know much about your mp3 ..
is there any reset "button" if so try that

May 25, 2009 | SanDisk Sansa m250 MP3 Player

1 Answer

Sansa stuck on finalizing update

Remove the battery for at least 3 minutes and then put it back in.. be sure it''s fresh and fully charged

2. VERY IMPORTANT...Turn the "Hold button" ON.. (slide it to the right)

3. Now, plug it into the computer, it would be better if you used a USB 2 port that is located on the back of the computer (it''s on the motherboard)
4. Go to "MY Computer" and see if it shows up as a "Removable disk"
5. If it''s there, then reformat it to ...FAT32...not FAT.if you need help with reformatting let me know.
EDIT* When I called Sandisk on 1-3-07, the tech I spoke with instructed me to reformat to FAT32. Now (2-14-07) I get this from them..."(select "FAT" if the capacity of your Sansa is less than 2GB. For larger players, select "FAT32"). I found I lost a few megs when I formated to FAT32 on my m240, but didn't notice any other difference.

6 Unplug it and let it finalize. Give it lots of time.
7. Return the "Hold button" to off.
I hope that help
Please rate accordingly
Thank you

Nov 17, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Sandisk sansa m250 not working properly

try upgrading the firmware as follows:

Before installing the player must be in MSC (Mass Storage Class) mode to run the firmware.All files will be deleted. Backup your files.

(To switch modes, Go to Menu > Settings > USB > The two options are MSC and AUTO DETECT (MTP) : select MSC)

Installation Instructions:

1. Download and run firmware from:

2. Follow instructions in installation.

Hope that helps!

Jun 20, 2008 | SanDisk Sansa m250 MP3 Player

1 Answer

Sansa m240

This looks like the update is unstable so try to restore back the previous one. Else u can try to format the player and then once again try updating. Please rate me...!!!


Feb 10, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Help Me! Sansa m240 say only 'Finalizing Update" then turns off

Oh lol this is easy. just go onto realplayer or something then go on the tab burn/transfer then it will tell u your songs delete them all. then try turning your mp3 on and going to "settings" then go all the way to the bottom of that page then click "reset all" then go back to windows media player and put your songs on.

Dec 23, 2007 | SanDisk Sansa m240 MP3 Player

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