After turning it on and clicking on the user name, the screen just says HP and nothing more happens, curser isn't visible. Is the lock indicator the reason? If so, how do I unlock it. PS my child was playing a digital art studio yesterday
try alt F9 to get into safe mode when you start your computer. then go to control panel and click on user accts and change the password. There teaching kids computers in school now days and your child may , MAY mind you have tried to lock you out of the computer.
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