Question about Canon PowerShot A420 Digital Camera

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My Camera When I turn on my camera (canon power shot A420) the LCD screen is blank and reads 'Lens Error, Restart camera'. Can you please help me resolve this problem! Thank you

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  • AprilP Aug 18, 2007

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Try gently turning an knocking the cameras lens..i had the same problem an all it was,was the rubber protction guard had got stuck which is why the lens would not retract back into its position.so try twisting the lens gently or tapping it.well thats what i did

Posted on Apr 27, 2008

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  • Canon Master
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Not necessarily true. This problem is generally caused by dirt or sand getting into the lens worm gear. Try these in order: 1) turn off the camera, remove the flash card and batteries, then reinsert them. 2) turn the camera on and off with the AV cable inserted, 4) rap the camera with the palm of your hand, 5) gently pull on or push close the lens then try to restart. If all the above has not worked, AND if the A4XX camera is no longer under warranty, AND if this problem did not result from the camera being dropped, here's how to fix it, and it's relatively easy: http://homepage.mac.com/jpelling/page0/page0.html By the way, don't know Justin, but he did a very nice job showing how to open the camera case and clean out the grit and sand from the camera lens drive gear. Make sure you send him an email to thank him

Posted on Sep 08, 2007

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  • Contributor
  • 31 Answers

The lens is bent or otherwise stuck inside the camera, unless you replace the lens, there is not much you can do i'm afraid

Posted on Aug 20, 2007

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6ya6ya
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Posted on Jan 02, 2017

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Related Questions:

2 Answers

I have a Canon PowerShot A430 camera. When I turn it on, the lens doesn't open and it shuts off. The message on the screen says " Lens error, restart camera." Please advise. Thanks


Hi,

The Lens Error is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
You can reset the Camera back to factory default by performing the following steps:
Press the power button.
Press and hold the MENU button for more than 5 seconds. Default Settings will get displayed.
Use the arrow buttons to select OK and press the FUNC./SET button. This will reset all the settings back to factory deafult.
This should resolve the issue. If the issue persists, service may be required.

Thanks for contacting FixYa

Aug 10, 2011 | Canon PowerShot SD500 / IXUS 700 Digital...

1 Answer

'Lens error please restart the camera' msg displaying


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Jul 28, 2010 | Canon PowerShot A420 Digital Camera

1 Answer

Canon PowerShot A420 reset lens error message


Not a solution, but a smilar problem with Canon Power shot A2000IS. Same lens error. reset camera message. Lens alos in fully open position.
Also in Costa Rica.
Any suggestions?
Neil

Jun 24, 2009 | Canon IXUS V2 Digital Camera

1 Answer

Lens Error!


Same problem. The lens is stuck in the zoom position. When the camera is turned on, the lens moves a just afraction like it want to fully open or close, then the camera beeps and prompts with the "Lens Error" Restart Camera. Solutions?

Dec 05, 2008 | Canon PowerShot A550 Digital Camera

1 Answer

I need HELP


Dear ashlyw:

A lens error due to impact damage most often requires service.
If you get an E18 message or a "lens error restart camera" message on your LCD screen and you restart the camera several times to no avail, you will almost certainly need to call Canon Tech Support at 1-800-828-4040 and have it sent in for service as there is little or nothing you can do to resolve the issue.

Hope this helps.

Sincerely,
HeavyDLB

Jun 02, 2008 | Canon PowerShot SD630 Digital ELPH / IXUS...

3 Answers

Canon PowerShot A420


Elaine, did you accidentally hit the "Disp." button on the back of your camera (upper left button, just below the mode selection wheel). This button turns the LCD screen on or off while taking pictures to save batteries.

Feb 01, 2008 | Canon PowerShot A420 Digital Camera

2 Answers

E 18 problem


the E18 means the lens system has a problem. I had it with my S2 and sometimes it worked, sometimes not. Eventually it stopped working. The only solution was sending it to repair, they changed the lens system.

Best Regards

Nov 19, 2007 | Canon PowerShot S2 IS Digital Camera

1 Answer

Restarting the camera


this would be because there is something stuck in the lens..could be the rubber protection stuck not enabling your lens to pop bback into position.i tried gently tapping the lens an gently twisting it to enable movement in my lens

Aug 13, 2006 | Canon PowerShot A420 Digital Camera

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