My pm3/4 player is an 8GB one but does not have a brand name onit n does not work, i accidently pressed something wrong n now it turns on but does not initialise,i also get the menu , but whn i press any thing all i get is disk error n nothing works except the fm radio. ive lost all my files n do not have any disk or manual. i can also acces the setup menu n the firware version is as follows:LSD _9101_20
I hope u can let me know how to get it working and hopefully retreive lost files too.
thanks in advance.
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the hard disk drive in the player may have had something important deleted from the software system when you changed languages the company might need to work out the bugs so see if you can get a refund if this was recently bought
Q.: My player is having a DRM error / Format Error / Empty Disk Error what do I do? A: For all 3 errors, the first step is to attempt to reset the player, this can be accomplished by pressing the play and menu buttons down together for approximately five seconds. If reset does nothing, make sure all the songs are .mp3s, if all songs are .mp3s, attempt to format and re-sync the player.
if you need it
How do I convert my iTunes into MP3 format? A: See Music Conversion Instruction Document: Transferring and Playing Music on Freestyle Audio mp3 players with iTunes.
if you need to format the player here is how for MAC and windows.
Q.: What's Reformatting, How do I format my Player? A: Reformatting your player basically wipes you player clean and deletes all songs, leaving you with a blank slate. Like most removable drives you can reformat your player with no worries of damage to the unit. When reformatting on a Mac make sure you choose the MS-DOS format style. (CAUTION: FORMATTING WILL ERASE EVERTHING ON THE DRIVE) PC (Windows NT, 9x, XP and Vista): 1. Plug in the Mp3 Player. 2. Put the Player in removable drive mode. Under "My Computer" you should see the player as a removable drive. 3. Right click on the "removable drive" and a Drop down menu should appear. 4. In the menu select the option "format..." 5. Make sure that "FAT" is selected as the file system and that Allocation Unit size is set to "Default Allocation Unit Size" 6. Now click format and wait, after it says format complete, you're done. MAC OS 9 (and Earlier): 1. Plug the player in. 2. Put the player in removable drive mode. 3. Single-click the disk's icon on your desktop to format. 4. Pull down the "Special" menu from the top of the screen and select "Erase Disk..." 5. Enter whatever name you want in the "Name:" field in the window that pops up. If the disk is a hard drive, select "Mac OS Extended" from the "Format:" pull down. If the disk is not a hard drive (such as a Zip Disk or other removable media), select "MS-DOS or MAC OS Standard" for the format. 6. Press "Erase." The drive will be formatted and ready to use. MAC OS X (and later): 1. Start your computer and plug in the player in the USB port after the Mac OS has completed loading. 2. Put the Player in removable drive mode. 3. An icon for a removable drive should appear for the flash drive on the desktop. 4. From the Dock, open "Disk Utility". 5. Click "Erase" from the top selector (next to "First Aid") 6. Choose "MS DOS File System (FAT16)" 7. Click the "Erase" button 8. Perform the instructions given on the screen and finish the formatting.
if you need any help with a Step let me know and i hope this information was helpful don't forget to Rate .
unfortunately being that it is a sharper image there is no fix for disk errors. It means the flash memory has become unusable. The only thing you can try to do is.
format the disk and see if it works from there.
These arent really electronics that are able to be fixed on the consumer level nor is it cost effective on this unit. How long have you owned the unit? if it is still under warranty send it back for replacement. If not i would buy a new mp3 player and go with a more name brand company such as Phillips or someone that provides firmware and software that allows disk errors to be fixed on a consumer level.
depending onm its name brand or your computer you might be able to use a media service like windows media player to sync the songs on to the device. If you want to download songs for free i would say limewire or frostwire. although most people wont use it because of th risk of viruses i have used it for years with almost no problems at all. the problems i did have with limewire was it takes up alot of space on my computer. frostwire isnt as bad for taking up space but it doesnt have as many songs as limewire.
I'm having the same problem. I know my files are on my mp4 because it says there is only 2% disk space left...i have a Mp4 Digital Audio/video player with built in speakers...it was working fine but i think i may have acidentially deleted something i shouldnt have and i have no idea how to fix it. It also says empty disk when i go to play a song....but i know they are there.
First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful to push it in slow) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.