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Cannot access Internet thru router

O/S Windows XP Home: System Suite Firewall: I've had this router for over 6 months, and been happily connecting to the internet from a desktop and 2 laptops. My ISP is currently AOL(??) An update of AOL software was installed on Monday(13th Aug), and now I cannot access the internet. I've tried everything, disabled my Firewall, gone back to previous system checkpoints, reinstalled AOL, tried their Easy install software (that fails). Is there something obvious that I can try Any help greatly appreciated

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Re: Cannot access Internet thru router

Power off the following items: Power off the router wait for five minutes. You may have to reset the router. You shouuld have a reset button on the router some where. After resetting the router make sure you set your security settings. Have you tried uninstalling your firewall software and then reinstalling? I have worked on alot of machines that had problems with AOL and I like cable or dsl better. 1. Left click on start and choose the run option. 2. Type the folllowing text CMD and choose ok or enter key. 3. Now you should have a dos menu. 4. Type the following command line ipconfig/flushdns 5. Close everything out and trying connecting to the internet now. Good luck.

Posted on Aug 19, 2007

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I have installed a Netgear WNR3500U router on my home network. My Windows 7 WiFi laptop had no trouble finding the router, connecting, and accessing the internet. But our Windows Vista WiFi laptop can...

Check firewall settings in vista, might need to create exemptions to allow access. Check Antivirus settings in vista, might need to create exemptions. Quick test is to switch off both antivirus and firewall in order to establish connection. Also check if there is a newer wifi driver for your laptop.

Jan 15, 2011 | Routers


Cannot access internet!!!!!

Using Windows Operating Systems:
Windows XP:
1.Powercycle equipment (Unplug power wait 15 seconds then plug back in)
2.Go to Start/Run/Type ncpa.cpl then hit ok.
3.Double Click Wireless Connection (Router Connection) Hit Properties.
4.Click on tcp/ip then hit Properties
5.Ensure Obtain ipaddress automatically is checked as well as Obtain a DNS server automatically is checked.
6.Restart Computer, If still unable to access internet check you Firewall:
Start/Control Panel/Windows Firewall/Change Windows Firewall Settings/Turn Off not recommended.
7.Last Go to Start/Run/CMD/Hit ok
A.Type netsh int ip reset reset.log Press Enter after every Command
B.Type netsh int ip delete arpcache
C.Type netsh winsock reset
D.Type ipconfig /flushdns
8.Restart Computer
9.If still having issues check for viruses or malware in your computer.
10..Refer to your manufacture.

Windows Vista/7:
1.Powercycle equipment (Unplug power wait 15 seconds then plug back in)
2.Go to Start/Search Bar/Type ncpa.cpl then hit Enter.
3.Right Click on your connection usually (Wireless) then click Properties.
4.Uncheck Internet Protocol Version 6 IPV6
5.Click on Internet Protocol Version 4 IPV4 Then hit Properties (Do not uncheck IPV4)
6.Ensure Obtain ipaddress automatically is checked as well as Obtain a DNS server automatically is checked.
7.Restart Computer, If still unable to access internet check you Firewall:
A.Start/Control Panel/Security/Allow Program Through Windows Firewall/General Tab/Turn Off.
8.7.Last Go to Start/All Programs/Accessories/Right Click on Command Prompt then hit Run as administrator and hit continue.
A.Type netsh int ip reset reset.log Press Enter after every Command
B.Type netsh int ip delete arpcache
C.Type netsh winsock reset
D.Type ipconfig /flushdns
9.If still having issues check for viruses or malware in your computer.
10.Refer to your manufacture.

on Jan 11, 2011 | Routers

1 Answer

Wount stay connected when i click on the net it goes off

1.Powercycle your equipment (Unplug the power for 15 seconds then plug back in)
2.Ensure Ethernet cords are plugged in tight.
3.Open Network Connections XP:Start/Run/Type ncpa.cpl hit ok
Vista/7 Start/Search Bar/Type ncpa.cpl
4.Right click on Wireless connection (Router) hit properties
5.Uncheck Internet Protocol Version 6 /Click on Internet Protocol Version 4 and hit Properties.
6.Ensure obtain ip address is marked as Automatic
Ensure obtain DNS servic is marked as Automatic if not check both boxes and close out
7.Disable Firewalls XP:Start/Control Panel/Switch to classic view/Windows Firewall/Turn off
you can access the firewall through control panel with Vista/7
8.Open Command Prompt Windows XP:Start/Run/Type cmd hit ok
Vista/7 Start/All Programs/Accessories/Right click on Command Prompt and hit Run as Administrator.
9.Type: netsh int ip reset reset.log Hit Enter after each Command
Type: netsh int ip delete arpcache
Type: netsh winsock reset
Type: ipconfig /flushdns
10.Restart the computer if this does not work update the Firmware on your router to do so:
Open Browser in address bar type this will bring you to your routers configuration bottom left hand side (Update Filmware) if you are still having issues with it disconnecting refer to Manufactorer

Nov 23, 2010 | Belkin Basic Wireless Router

1 Answer

Belkin router F5D8638-4 laptop connects but no internet access

Make sure you entered the same key exactly the same way in both the router and the computer. Also, make sure you have selected a Security protocol that is supported by the computer. Some versions of Windows do not support WPA. XP supports it but really doesn't like to auto detect it. If it's a HP laptop make sure you are using a communications channel other than 6. Some routers give you an option to select the channel HP computers don't like working with channel 6.

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1 Answer

Router not working

Hello Sean Lin,

The only option for the 5th pc would be to get it wirelessly connected. You need to install a wireless adapter to your pc. Set the IP & DNS to automatically obtained from router.

You also try to adjust or temporarily disable the your firewall and other securities;
Disabling Windows Firewall

Note: A firewall is designed to help protect your computer from attack by malicious users or software. Such software includes viruses that use unsolicited incoming network traffic that infects your computer. Before you disable your firewall, you must disconnect your computer from all networks, including the Internet. To disable your Windows firewall, please follow these steps:

Disable Internet Connection Firewall in Windows XP or Windows XP SP1

1. In the Control Panel, double click Network and Internet Connections. Then, click on Network Connections icon.
2. Right click on Local Area Network (LAN) Connection on which you want to disable the Internet Connection Firewall (ICF), and then click on Properties.
3. On the Advanced tab, you will see protect my computer or network check dialogue. Then, click on the Settings tab.
4. Click on OFF then OK.

Disable Windows Firewall in Windows XP SP2

1. Please click on Start, then click Run. Then, type in firewall.cpl and then click OK.
2. On the General tab, click OFF (not recommended) and then click OK.
I hope this troubleshooting steps will help..if not please notify me

Nov 20, 2008 | NetGear WGR614 54Mbps Wireless Router...

1 Answer

Server cannot see wireless workgroup machines but shares Internet

Disable any firewalls on the machine like Windows firewall or any other firewall like Norton, McAfe, ZoneAlarm and something like that. Or if you have firewall policies or access rules, you must enable the sharing there.

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1 Answer

Home network problem.

In order to resolve this concern just disable or configure your firewall and anti virus to allow the file sharing between those 2 computers and after that ping each computer if its replying but still cannot see the shared documents, do a power cycle turn off everything for 30 seconds and power them back after 30 seconds and that should make everything work....

Don't forget to rate the soluiton FIXYA thank you......

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Netgear Firewall

with the router connected, open Internet Explorer and type after you log in there is a option on the left for firewall and you can turn it off. If it were me I would use the routers firewall over a software firewall though. By the time a software firewall detects a hack, its already in the PC.

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1 Answer

Trying to use port forwarding

i tried to remote access your modem using the serial nos. but it didn't give me anything, pls try to run system setup wizard from your computer by accessing or homeportal/setup, once you have configured the modem with your own settings, please let me know and i'll try to open some ports for you

Mar 23, 2008 | 2wire HomePortal 1100 Router...

1 Answer


Windows XP includes a built in firewall. By default, the firewall is enabled (turned on). In order to use your router, you must turn off the Windows XP firewall. Your router already provides a firewall for you so turning off the Windows XP firewall will not make your system any less secure. Follow the steps below to disable your Windows XP firewall: 1. Right-click on "My Network Places" on the Desktop. 2. Select "Properties" from the menu that is displayed. 3. Right-click on the Local Area Connection icon that corresponds to your network adapter. 4. Select "Properties" from the menu that is displayed. 5. Click the "Advanced" tab. 6. "Internet Connection Firewall" will have a checkmark next to it. Remove this checkmark by clicking it once. 7. Click "OK" to apply the change. Windows will ask you if you want to turn off the firewall. Click "Yes" You have now successfully disabled the Windows XP firewall. You are still protected by your router's firewall. You should now be able to access your router.

Feb 16, 2006 | Belkin (F5D6230-3) Wireless Router

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