Question about Sony Cyber-shot DSC-W50 Digital Camera

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Same problem: "TUrn your camera off and then on"

This is the same problem that it seems others have had where I can't turn my camera on. The zoom opens and shuts a few times, and then it just closes and says "Turn your camera off and then on." I literally just got this camera last week :(

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Re: Same problem: "TUrn your camera off and then on"

Well this might seem too simple. But I would take it back, get a new one that works perfectly out of the box.

Posted on Aug 23, 2007

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My camera Cybershot DSC-W150 has a problem with zoom

Sounds like your lens might be stuck. Do not force it closed or pull it out for that might further damage parts that are an integral part of its sliding mechanism. can repair this for you and they also clean your camera as part of the repair.
if there were any parts you were not able to put together after you opened it , make sure to very carefully put those back to go along with your camera.

Jul 08, 2010 | Sony Digital Cameras


My friends's camera have a zoom problem. I've read the article, my...

If you are havingproblems with your Digital Camera and the lens not working properlythen here are some things that you can try that may help you get itworking again. These problems can include: The camera not startingup, the zoom function not working properly, The focus function notworking properly, and the lens not retracting when the camera is shutoff.

Keep in mind asyou try these things that realistically you have about a 50-50 chanceof fixing many of these problems, and the further down the list yougo the more chance there is that the fix may break your camera, buthey, it isn't working now, so what do you have to loose? Justremember that IF your camera is still covered under a warranty, itwill be better for you to return it and get a new one then to try andfix it yourself.

The first thing tomake sure of is that you have fresh, working batteries in yourcamera. If your batteries are over a year old they are not puttingout full power anymore and you may just need to replace them with newones. I have seen some batteries die in months. Some will fail veryquickly, so never assume that a battery is good. Try a new one! Alsotry holding the function or OK button while you start up the camera.This will keep some of the other functions from working and give youmore power on the start-up.

Next, remove thememory card and try to start the camera without the memory cardinstalled. This will cause some cameras to reset. Then turn thecamera off and insert the memory card. Again restart the camera andsee if it works.

If your digitalcamera has an AV cable, inset that and try to start it up. This alsowill shut down some of the other functions and give it more power forthe start-up. It also may be a good idea to keep it plugged in if youneed to try some of the later fixes.

Now try to lay thecamera flat on it's back. Push the shutter button in as you turn thecamera on. The camera will then try to auto focus as it is startingup. The combination of the focus and the start-up may free the lens.

Now comes theparts that can be a bit more risky.

Using compressedair, like the cans that you blow your keyboard out with or a regularair compressor and nozzle, blow air around the rings of the lens.This may dislodge the dirt that is hindering the lens from moving.Another way also is to use a shop vac. Hold the nozzle over the lenswith it sucking air over the lens as you start the camera up. Becareful that the air does not pull too hard on the lens and causemore damage. In some cases though, the gentle pulling will help toextend the lens.

If that does nothelp, using a thin piece of paper, you can slide it into the gaparound the lens barrel, or use a needle to dislodge dirt if you cansee it. Just be careful not to slide anything in too deep and ruinthe dust gasket around the lens. Also be careful not to scratch thelens.

Now we will startto get desperate. Take the camera and tap it gently on a table top orother hard surface. The cover for the USB cable is a good place totap on. This is often rubber and will cushion the blow a bit.Slapping the camera on your hand or the inside of your thigh may alsowork. Oh, and make sure to unhook that AV cable when doing this. Alsobe aware that this may cause the internal components such as theribbon cables or wiring to come unhooked and cause other problems.Very hard banging, can also cause the LCD screen to crack.

Now, if you havedropped your camera with the lens extended, and the lens is obviouslycrooked, then you will need to tap it straight. To do this usesomething softer, but with a bit of weight. A pencil or a hair brushmay work well. Tap the lens in such a way as to knock it straight. Inother words the opposite way that it is pointing crooked. Do thiswhile trying to turn it on and off. Tapping it on a table top mayalso work.

Now the reallydesperate fix. If everything else has not worked, then you are leftwith no options. Forcing the lens is now your only choice.

Gently as possibletake the lens and with a pulling, twisting, rotating motion, pull andturn the lens at the same time. Also attempt to straighten the lenswhile doing this. You can then push it back gently and try a fewtimes, but do not push the lens all the way back in or you will notbe able to grab it anymore. If you are doing this and you feel aclick, then stop and try the camera, as the guide pins may haveclicked back in place and you are good. It is also possible that theclick is the guide pins breaking, which of course is bad news.

If you aresuccessful in getting the lens to go in and out freely again, you maythen have to turn the digital camera on and off a few times, push theshutter button part way in to activate the auto focus, a few times,to get the camera to recalibrate the auto focus again. Doing thisshould help to get it to work again. Resting the camera may also helpto get it to focus properly again.

This should giveyou many things to try so that your digital camera will work for youagain. But remember that as often as not these may not work and youstill will not have a properly functioning digital camera.

Lens Error fix for Digital Camera
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on May 03, 2011 | Digital Cameras

1 Answer

Fujifilm finepix j38 series reads zoom error and wont take a pic.

If you have some skills, you can open the camera and cline your zoom lens with toothbrush and compressed air. Try to separate zoom lens from the electric motor. usually is 2 or 3 screws. You will see a lot of sand inside the camera and lens. And next time when you will go to the beach, you will take more care about your camera.
Solution 2, and more easy is to buy another zoom lens from ebay.Or another camera same model with broken LCD or other technical problem than zoom lens.

May 31, 2010 | Fuji Digital Cameras

1 Answer

My Canon S3IS shuts down during zooming. What's the solution ?

It could be the batteries running low. The mechanical zoom consumes battery power and at a certain point the camera will turn itself off. If you wait a minute and turn it back on it seems OK, until you try the zoom again. If you are using non-Canon batteries the camera doesn't always detect the battery level accurately and may flash "low battery" when there is still power remaining, or just turn itself off without warning. So I suggest changing the batteries and check that the battery terminals are not dirty or loose.

Mar 25, 2010 | Canon Digital Cameras

1 Answer

Batteries die within 1/2 hour & zoom does not work

Are your batteries good? There are special Lithium batteries that are designed for cameras.

Aug 14, 2009 | Canon PowerShot A590 IS Digital Camera

1 Answer

Won't take pictures when zoom

Most common problem in al the digital camera's. Slide motor start malfunction and the massage appears"Turn off the power and on again". In this situation you have to replace slide motor or lens block assembly, And your camera work fine again.
Thanks for using fixya.

Jun 27, 2009 | Sony Cyber-shot DSC-W80 Digital Camera

2 Answers

Olympus SP-570UZ-zoom error

Had 570UZ for 2 weeks and "ZOOM ERROR" occured. Seemed hopeless. Changed batteries several times, bought new Alkaline.
No change. Finally decided that it is probably a connector problem.
Turned Camera Off. Held Camera by the lense barrel. Held palm of other hand and thrust the back of the camera ( LCD side) into the
other hand. The idea being to jostle the camera contents without cracking the LCD. Did this a couple of times, turned camera on and it works fine. At least for this evening. At least for now it seems like a classic component connector problem somewhere inside the camera.

Oct 30, 2008 | Olympus SP-570UZ Digital Camera

2 Answers

Zoom error

I had the same problem with my 6-month old Olympus SP-560UZ  and was quite upset until I thought of a way around this. The error seems to be due to the lens becoming off axis and not extending. I was able to turn on the camera by lying it down flat on its back so the lens will extend straight up when the camera is powered up. Once it is turned on, it seems ok to move it back in its normal position.
So far so good - and it is free…

Sep 19, 2008 | Digital Cameras

1 Answer

Flashing Red Light

If you cannot find a solution to your problem you may want to email He has good advice and good used parts at a fair price.

Sep 24, 2007 | Casio EXILIM ZOOM EX-Z850 Digital Camera

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