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If the drawer does not detect that it has completely (100%) come to the "closed" position, it will open itself up, indicating that you should remove any object that is preventing the drawer from reaching the "100% closed" position.
Should be a tiny hole in the front just below the cd drawer (make sure its not the indicator light hole)
Insert a paper clip or thin piece of wire (about the same diameter as the hole) into this hole and you should feel a solid piece maybe 1/2 to 3/4 inch in. Push firmly on the wire and the cd cdrawer should open out a bit. Gently pull it further and remove the cd.
Reboot your pc with the drawer left out - it should close by itself - if it closes OK then try opening it with the front button. If that works try another cd in it. ANy drams with get just get a new dvd/cd player or burner as the cd player is not worth repairing or replacing due to the cheap cost of dvd player/burners.
If it closes ok then try opening it with the button -
Go to Toshiba's support site and find your model number. If you don't find your exact model, try to figure out what hardware you have and look at models that are close to yours. It's probably also a sound card that's covered by Windows already, so you might be able to uninstall the sound card and then have Windows search for it and automatically install it, but maybe you've already tried this.