Question about Maytag Neptune MAH9700 Front Load Washer

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Keypad not responsive; lights blink- no joy!

When I plug in the washer, the keypad lights up and goes through a pretty blinking sequence. (like the christmas tree lights that blink in time with the music)None of the buttons are responding and it will not start, pause or anything. The blinking has a definite order to it; it seems to be checking each function starting at counting down on the timer to 0 and then starting again? Am I crazy or did I buy the most expensive xmas decoration ever?

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Re: Keypad not responsive; lights blink- no joy!

First things first... please follow this link to see if your machine is part of Maytag's recall... or this site for details on the recall...

Posted on Aug 19, 2007

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Why do all the lights over the pause/cancel button blink and it beeps?

Hello Lynn, I appreciate your post!

From the information you have provided your Frigidaire washer is blinking and beeping. This could be a possible problem with your control panel, wiring harness, or keypad. Since the reset did not help correct your issue I would suggest having a professional technician out to perform a proper diagnosis. The technician would have the tools needed to disassemble your washer without causing any physical harm. Each component would need to be properly tested to assure the proper voltage is getting received. We hope this information is helpful. -Matt

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My control light blinks and beeps when pushing the start button. I have already replaced the door lock and switch assembly. Door lock light does not illuminate at any time.

Hello friend, thank you for your post!

Based off the information you have provided it sounds like it could be a possible issue within the control panel of your Frigidaire washer. I understand that you have replaced your door lock and switch assembly but it could also be an issue with the keypad of your appliance. I would recommend having a professional come out to properly diagnose your appliance to avoid unnecessary part purchases. I hope this is helpful. - Matt

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Hotpoint wma58 stopped spinning

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My Kenmore HE2 Plus is now displaying an F21 error message and wont drain the water out. How can I fix that.

The F21 error indicates a communication error between the control unit and the keypad. Press Cancel and then try pressing other buttons on the keypad to see if there is any response. (Change cycle/options). Unplug the washer (or turn off the electricity to the appliance.) Disassemble the front panel and check if the wire harness between the keypad and the control unit are fully seated at both points. If the harness is plugged in and there is no obvious damage to the wires, you'll either need to replace the keypad or the central control unit depending on where the unit has failed. If the washer is under warranty, contact Kenmore.

I hope this helps.

Cindy Wells

Dec 20, 2011 | Washing Machines

1 Answer

The machine appears to be stuck in a wash cycle. After unplugging the machine & plugging it back into an outlet you have no indicator lights. The only button that has a response when pressed is the...

this machine sounds to have a computer board problem I have a calypso washer also and i had the same problem so I ordered both computer boards and replaced them and everything was working like new , I haven't had any further problems since

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Our Kenmore Elite Dishwasher has a blinking green light next to the clean cycle. It won't reset. We changed the motor and this has been going on ever since. Do you know what we need to do to fix it....


Blinking green light can be reset by following two buttons in sequence: press HIGH TEMP WASH-HEATED DRY buttons in sequence around 3-4 times so that the control reset itself. Please get back to me if you have any other questions.


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The lights come on, but the machine doesn't start

do you hear a beep when the start button is pushed? if u do hear a beep then it could be your lid switch is faulty, if you dont hear a beep then your keypad is faulty. is the plastic covering the buttons cracked?the keypads fault sometimes because water goes thru the cracks into the electronics causing it to corrode. please reply with answers 4 more help.

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1 Answer

Keypad does not light up. There is power to the outlet, and clothes are in the machine. Cannot open door to remove clothes because the keypad does not light up. What would happen if my 4 year old would...

You will have to remove the top cover to access the latch inside and carefully pry it backwards. If it is spring loaded, it will move quite easily, if not it will have to be unscrewed (refer to the sears parts webpage for the diagram If your keypad is dead (quite common on these) you will need to remove the head and lay it on top of the machine. Remove the brain and flip it over, and you will be able to see if it has a small fuse inside. There are usually 2 of these boards in the head. You want the larger one. Do NOT pry on these boards, they will gouge and damage easily. If you find no fuse on the large board you can easily check the smaller board. If no fuses are present you will have to order the large board (Brain). usually has these in stock.
They die simply because they aren't properly shielded from moisture. Some automotive silicon gasket cement cures this pretty easily.

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1 Answer

Maytag Neptune Washing Machine electronic malfunction.

barry, sounds more like the keypad is stuck or shorted. You can try to do a membrane test by putting it into the service mode. Have the unit on, press and hold the delicates and heavy soil key together until it shows 00 on the display. Then press the wrinkle free key. This will let you test every key on the keypad. You can toggle them off and on and see if they are responding. If they are not responding then you can assume that the keypad is your problem. At you can order the part you need and if it doesn't solve the problem they will take it back no questions asked. A lot of people are not too fond of these washers because of the many issues they had with them. You would have to weigh the price of the part versus a new washer. The keypad is not hard to install. Just a ribbon that plugs into the board. You may want to try to clean the end of the ribbon with a eraser and see if that fixes the problem. Make sure the unit is unplugged before going in there.

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