Question about Samsung Blackjack SGH-I607 Smartphone

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Samsung Blackjack display error

Error says, " The layout you have selected cannot be loaded. Please select a different layout using the Home Screen item in Settings." The screen is white with black print reading this, and shows nothing else. It just came up with no warning. When I try to go to the home screen settings, there is nothing for me to choose from anymore. All the categories are blank. Help!

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  • Austin978537 Nov 17, 2007

    The screen on my Samsung Blackjack SGH i-607 is totally white, however it says "The layout you have selected cannot be loaded. Please select a different layout using the Home Screen item in Settings." I have tried pulling out the battery and SIM card but nothing changes. Everything else works fine. But the message is irritating, HEEELLLPPP!!!!!

  • chela6790 Nov 20, 2007

    Its all the same as the other 2! its very frustrating!!!

  • oso_hustla Nov 25, 2007

    the same thing happened

  • rEMOtigue Feb 25, 2008

    I have the exact same problem. How do i restore it?
    for a layout, it says "the layout you have selected cannot be loaded. please select a different layout using the home screen item in settings."

  • Anonymous Mar 22, 2008

    the same problem

  • madman3131 Mar 23, 2008

    homescreen setting

  • Cathy Q Apr 13, 2008

    white blank screen

  • tiff-02 May 10, 2008

    white screen with black letters

  • Anonymous May 14, 2008

    No home screen layouts can be found. Install a valid home screen layout and then select it using the home screen item in settings. Please help.

  • marlo27 Jun 04, 2008

    White screen saying install a valid home screen layout

  • Anonymous Jun 28, 2008

    Please Help

  • ty41091 Jul 04, 2008

    phone locks up as soon as its turned on and then error message comes on

  • Anonymous Aug 12, 2008

    will restore deleat # or important system files?

  • Anonymous Aug 28, 2008

    i deleted some inages out of the HOME file located in The APPLICATION folder of my phone and now the SAMGUNG POPUP layout doesnt work

  • Anonymous Sep 05, 2008


    I dropped my samsung blackjack 3 days back in water and immediately took it out and dried it with hair drier, luckily everything is working fine but when it goes into powersave mode the light instead of going off the screen turns white instead.

    Please let me know if there is any solution for this problem.

    Thanks for your help in advance

  • samsad Sep 17, 2008

    i have a same problem

  • cjsbabygurl Sep 17, 2008

    my home screen says the layout you have selected cannot be loaded. Please select a different layout using the home screen item in setting. but there is nothing to choose from.



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This is a fairly rare problem, but it does happen with the Blackjack and other Windows Mobile devices.

First thing to try is:

Start -> Settings -> Display -> Home Screen -> (your carrier) Default

If this option or no options are visible, attempt to move right or left a couple of times (if you are in the list mode, move up and down) and then hit 'OK'

If this does not work, you will need to do a factory restore on your device:

WARNING - Restoring the factory settings on your device may cause the loss of all of your data that is not stored on the memory card or backed up elsewhere. Please back up your data before doing a factory reset and remove your memory card during the procedure:

From within the Software:
1. Start -> Settings -> More -> SECURITY -> More -> Reset
2. Enter '0000' and hit 'OK'

From the Powered off state:
1. Power off the device
2. Hold down the 'UP' navigation arrow while pressing the power button.
3. You will be presented with a 'format' menu, hold

Good luck!

Posted on Nov 25, 2007

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To reset the blackjack 2 when it was frozen i pressed the power ke and up key at the same time it reboots your phone a master reset

Posted on Aug 11, 2008

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Don't RESET just yet.

I have a MOTO Q with this problem. I was getting a device almost full error for a few days. After I got the above message I looked everywhere. Could not sync with my phone, etc. Could not change the homescreen. I finally deleted a bunch of programs and voila! My home screen came back!

Try this before you reset.

Posted on Mar 13, 2008

  • FixYa Honey May 31, 2008

    This worked for my MOTO Q with full memory. I have too many emails so I set the device to download ONLY the last 30 days of email and it now works without filling up.


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How do i get my Blackjack 2 to unfreeze

Posted on Sep 04, 2009

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Posted on Jan 02, 2017

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It says, "the layout you have selected cannot be loaded. please select a different layout using the home screen items in settings." When you got there, there is no window deafualt or anything

And you can't change the homescreen in settings, correct?

Your going to have to perform a master reset. This will erase all your third party software, notes, etc.

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  • The screen will go black. Just press 0 when it asks.

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    Aug 25, 2009 | Samsung Blackjack SGH-I607 Smartphone

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