Question about Canon CanoScan 8600F Flatbed Scanner

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No film scan

From the setting I can choose only platen

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Re: No film scan

Check the cable that connects to the lid of the scanner. If it is disconnected, you won't get the Film options.

Posted on Mar 16, 2008

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My canoscan 8400F suddenly stopped working last week. I had been scanning slides thru Photoshop when on my next scan attempt, I got this message: Cannon scan for these reasons: -The original may not...

You have to remove the white protective sheet from the the lid. Once you remove it you will be able to scan film. Also make sure the lock button is not in the lock position.

Open the Canoscan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left

Another thing is this can be caused by a faulty FAU cable. One or more of the eight wires within this cable has fractured

Oct 16, 2010 | Canon CanoScan 8400F Film Scanner

1 Answer

Canon scanner speed slow

Various ways....Try these! the slow problem wil get off

How to change the resolution (Windows)
The precision of printouts can be improved by changing scanning resolution.
The higher the scanning resolution is, the more precise the scanned images are represented, however, the file size gets larger.
The scanning resolution can be changed before scanning photos.
Note: When the scanning resolution is doubled, the image data size will be quadrupled.
When the data size is large, the throughput speed may slow down or may occupy too much of the computer's resources (memory).

Memo: The following is explained using MP Navigator 3.0 procedures.
To scan using MP Navigator:
1. Launch MP Navigator and click Photos/Documents (Platen) on the Scan/Import tab.
80006642en_05sj00759_en_00.jpg- The window you see varies according to the printer model.
2. When the Photos/Documents (Platen) window is displayed, click Specify.
3. When the Scan Settings window is displayed, select the resolution in Scanning Resolution.
If necessary, set other items as well.
4. Click OK.
5. In the Photos/Documents (Platen) window, click Scan to start scanning.
6. Changing the resolution is completed.

To scan using the scanner driver:
1. Launch MP Navigator and click Open Scanner Driver on the Scan/Import tab.
80006642en_05sj00765_en_01.jpg- The window you see varies according to the printer model.
2. Change the resolution.
According to your purpose, set the resolution in Simple Mode with ease, or in Advanced Mode with a detailed setting.
- To set the resolution in Simple Mode:
(1) Select the Simple Mode tab.
(2) Select the output resolution from the Destination pulldown menu.
If necessary, set other items.
- To set the resolution in Advanced Mode:
(1) Select the Advanced Mode tab.
(2) In Output Resolution, select one of the preset resolution, or enter the number from 25 to 19200 to specify your favorite resolution.
If necessary, set other items.
3. Click Scan to start scanning.
4. Changing the resolution is completed.

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1 Answer

Problem scanning film with EPSON V300

check if upper cover remove for film scanning, bulb must be visible upon scanning in negative or positive film.

Feb 04, 2010 | Epson Perfection V300 Film Flatbed Scanner

1 Answer

Negative images

Check the settings and try to update the software/drivers if available from manufecturer's website. (

Jul 19, 2009 | Epson Perfection 4180 Photo Flatbed...

2 Answers

Option for scanning film doesn't appear in my source box

I was able to contact Canon via e-mail about the problem and they acutally responded! :)
Apparently all you have to do is disconnect and reconnect the scanner from the lid. Apparently, because the lid has its own scanning hardware and if your lid and scanner have become disconnected, the software won't give you the negative/positive options. Anyway, did the disconnect and connect thing and it worked!

Good luck

Feb 18, 2009 | Canon CanoScan 5000F Flatbed Scanner

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Lide80 Film Scanner

You can scan all the image and then crop out necessary parts!

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3 Answers

Dirty platen

My suggested solution was to become an Elite Expert and to consult myself.

Feb 13, 2008 | Epson Perfection 1670 Flatbed Scanner

3 Answers

Cannot scan film and slides

Check the cable that connects to the lid of the scanner. If it is disconnected, you won't get the Film options.

Jan 21, 2008 | Canon CanoScan 8600F Flatbed Scanner

3 Answers

My scanner doesn't scan negative

" I can only select platen as the sourc. the film setting has vanished" - I had the same problem. Unplugged the USB cable from a shared usb 2.0 hub and plugged into an old USB 1.1 dedicated port and it started working. No ideas why (perhaps in the hub it couldn't detect the scanner model correctly)

Aug 12, 2007 | Canon CanoScan D1250U2F Flatbed Scanner

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