Question about Canon CanoScan 8600F Flatbed Scanner

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No film scan

From the setting I can choose only platen

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  • razor74 Nov 27, 2007

    From the setting I can choose only platen... it won't let me select film.

  • Chatta Jan 20, 2008

    I also only get the choice of platen on my scanner. cannot go any other option

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  • 4 Answers

Check the cable that connects to the lid of the scanner. If it is disconnected, you won't get the Film options.

Posted on Mar 16, 2008

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3 Answers

My canoscan 8400F suddenly stopped working last week. I had been scanning slides thru Photoshop when on my next scan attempt, I got this message: Cannon scan for these reasons: -The original may not...


You have to remove the white protective sheet from the the lid. Once you remove it you will be able to scan film. Also make sure the lock button is not in the lock position.

Open the Canoscan Toolbox.
Click the Save option.
Put a check in the box that states "Display the Scanner Driver".
Click Scan.
Click the Advanced Mode tab.
Make sure Select Source is set to "Platen".
Click the Preview button at the top left


Another thing is this can be caused by a faulty FAU cable. One or more of the eight wires within this cable has fractured

Oct 16, 2010 | Canon CanoScan 8400F Film Scanner

1 Answer

How do i scan a document?


I have a mp470. To scan I click start, programs, Canon utilities, MP navigator, MP navigator extention and a screen opens where I can choose scan/import from the platen or memory card. Click on "photos/documents (platen)" and follow the on screen instructions. The path should be the same for your MP240. Good luck.

Apr 22, 2010 | Canon PIXMA MP240 All-In-One InkJet...

1 Answer

Scanner is scanning everything in with inverted colours, is this a setting somewhere in the ToolBox It was working but I think one of the settings may have been changed. Thanks


It seems that the Source is improperly set in the ScanGear software interface. From the ScanGear screen (where you Preview and Scan your documents/film), click on the tab labeled 'Advanced Mode' at the top. Under 'Input Settings', in the box next to 'Select Source', choose the type of film you are scanning (usually Color Negative Film if you are scanning 35mm negatives).

Feb 10, 2010 | Canon CanoScan 4400f MultiFunction Color...

1 Answer

I'm trying to scan a photo but it keeps telling me to set the document on the platen glass, i have done this but it will not scan


im sorry???

for my analyzation on your problem...

maybe this is the problem...

your are scanning a photo???not documment??
try to scan photo in your scanner menu make sure scan photo is the one you will choose not scan document...some scanners have that options...

i hope it helps..rate me..

Feb 06, 2010 | Canon Pixma MP480 All-In-One InkJet...

1 Answer

Don't know how to use OCR scan function.


Greetings,
i beleive we have the complete setting detail with us.
1. Press the [Send] tab.
2. Press [Address Book] ([File] or [E-mail] also acceptable).
3. Choose an e-mail address. Press [OK].
4. Press [File Format]. Set to [PDF OCR]. Scan Settings
default to 300 x 300 dpi.
5. Choose [Send Settings]. Add [Name] and [Subject]
to the e-mail.
6. Or choose [Doc. Name OCR] to automatically name
document using initial characters of document text.
7. Press [Done].
8. Place the document on the platen glass or in the ADF.
9. Press [Start] to send document.
Regards,
TechSup1

May 01, 2009 | Canon PIXMA MP780 All-In-One InkJet...

3 Answers

Scanning on MP830


Unless there is something tricky about your problem, it is pretty straight-forward:
1 - place the original on the platen or in the ADF
2 - press "Scan"
3 - choose save to PC, save to PDF, attach to email, open with app. and press OK
4 - choose 2-sided from ADF, 1-sided from ADF, from platen and press Ok
5 - let it do its thing.

Oct 31, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Lide80 Film Scanner


You can scan all the image and then crop out necessary parts!

Oct 01, 2008 | Office Equipment & Supplies

3 Answers

Cannot scan film and slides


Check the cable that connects to the lid of the scanner. If it is disconnected, you won't get the Film options.

Jan 21, 2008 | Canon CanoScan 8600F Flatbed Scanner

3 Answers

My scanner doesn't scan negative


" I can only select platen as the sourc. the film setting has vanished" - I had the same problem. Unplugged the USB cable from a shared usb 2.0 hub and plugged into an old USB 1.1 dedicated port and it started working. No ideas why (perhaps in the hub it couldn't detect the scanner model correctly)

Aug 12, 2007 | Canon CanoScan D1250U2F Flatbed Scanner

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