Question about Arris DCT6200 DTV Receiver

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Closed captioing OK so my bro turned on closed captioing with out knowing how HOW DO WE GET IT OFF he said the tv whent to a white LCD screen (we dont have a LCD TV its plasmA) and we cant turn it off thanks for the help if you can

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Re: Closed captioing

With the TV ON and the Box OFF, hit the Menu key on the box. Voila, the white screen appears. Use the remote to scroll down to CC and click "disable". This should work as it just happened to me and that's how I fixed it, good luck, MC.

Posted on Sep 15, 2007

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Re: Closed captioing

If you experience any of these please contact our customer care representatives via the On-Line Contact Form or call 253-2222 (Greater Portland) or 1-800-833-2253 (outside Greater Portland)..

Posted on Aug 20, 2007

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Cant turn off closed caption


With our VIP receiver models, you have an option to turn on/off closed caption through the receiver. Press the Menu button on the remote, which will display the Main Menu on the TV screen. Press 8 (Preferences) and then press 6 (Closed Caption). On the Closed Caption screen, press 1. On the Closed Caption On/Off screen, select CC Off and then press Done from the TV screen (using your DISH remote). This will turn the feature off on the receiver. Test to see if it is turned off by watching a program that has CC. If it still appears, then the feature is activated through your TV. Please refer to your TV manual to turn the feature off. I hope this helps.

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Feb 21, 2011 | TV Receivers & DVRs

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My tv is a model 27v412t, and i was trying to put the closed caption manually since I lost my remote control and ended up blocking it. At the screen appeared Block on, I tuned off and now it wont turn...

Hello mar...... You will have to either find the remote or replace it as it is the only way to get into the closed caption menu. If you want a replacement factory remote you can go on line at

thanks for choosing Fixya!

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One of my tvs says http:www.kidswb and other stuff three times on my screen in a big black rectangular box

It sounds as if it is in the Closed Caption Text Mode. You will need the Remote control for the set and get into the Closed Caption section of the menu and turn the Close Caption off.
Hope this helps,

Jun 19, 2009 | TV Receivers & DVRs

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Since we upgraded our cable tv service to HD/Digital the closed caption button will not work on our TV. When you go into the TV menu and then to settings the closed caption option cannot be accessed. We...

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