Question about Sony Handycam DCR-HC30E Mini DV Digital Camcorder

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Code error: C:32:11 tape won't play or eject

The camcorder doesn't seem to reconize that the tape is in or when the door is open to eject.

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  • theperish Nov 23, 2007

    Same thing happening with mine. Fell on floor and cracked the LCD screen about 6 months ago. I was still able to record/playback via the remote in easy mode.



    The C:32:11 error just started coming up recently and now it the cartrige tray doesn't want load at all. Upon power cycling, it will eject the tape - but the problem now is that it begins the load process, opens the 'hatch' on the cassette, feeds about 2 inches of mangled tape out and then ejects...



    Think I may just have to go buy a second Canon HV20 now, with a full 'break-it/replace-it' warranty! grr...

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Warranty is your chance to repair the camera which is not expensive.

Posted on Jan 10, 2008

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Just had this problem myself... called Sony. Here is what I did to fix this:

1. Turn off power
2. Open the LCD Display
3. Press "Reset" with paperclip/pen
4. Unplug ANY wires connected to the camcorder
5. Eject battery
6. Plug in DC charger
7. Power on
8. Attempt to eject tape
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10. The metal door *should* pop out and allow you to withdraw the tape.

I've tried 4 different cassettes and about 2 seconds after hitting play, I get the error every time... my solution: Not going to try to play my tapes on the camcorder anymore... will find another player to play Hi8 MP cassettes. Unknown if able to record to tape as of yet.

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1 Answer

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