Question about Sony Handycam DCR-HC30E Mini DV Digital Camcorder

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Code error: C:32:11 tape won't play or eject

The camcorder doesn't seem to reconize that the tape is in or when the door is open to eject.

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Re: Code error: C:32:11 tape won't play or eject

Warranty is your chance to repair the camera which is not expensive.

Posted on Jan 10, 2008

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Why do I get the error code C:32:11 or C:31:42?

Does it try to eject the tape? Try a gentle help on that. The tape may have gotten snarled in the camera.

Sep 03, 2014 | Sony Handycam DCR-TRV280 Digital Camcorder

2 Answers

Cassette does not eject

Either the tape is jamed round sound head, or the door is stuck with somthing like a handle of the case on side of camera, but sounds like tape stuck, run film backward a little (not forward) as more tape will get stuck in forward motion.

May 24, 2010 | Sony Handycam DCR-TRV280 Digital Camcorder

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When i try to play back i get error, take battery a loose and reattach bur=t it does no good

Go down further with the error message and look for the numeric code like "02 or 03 etc". If its '03' try to use another tape, to eject, open cassette door and hold until it eject(around 5 sec). If "'02" have it service by the company. If you do the job change motor bracket assembly(mode motor). Good luck.

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Cassette jammed after camera dropped

I think your ejecter motor is not working.temporarily open with any tool.

Dec 10, 2008 | Sony Handycam CCD-TRV107E Camcorder

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Tape will not eject

If you open the eject thingy like normal then look for a small white plastic tap. its located right underneath the "start/stop" text you see on the back end of the camera (where the record-button is). You´ll need something like a small screwdriver or similar. Press it and and the tape ejects like normal. Worked for me. Saved me the repair bill :)

Jul 22, 2008 | Sony Handycam DCR-HC40 Mini DV Digital...

2 Answers

Tape eject door will open but tape will not eject

got door open and looked in and saw what looked like the tape head sitting very slightly proud of tape and believe it or not inserted a very thin and pointy bladed knife up as far as the head then pressed it down on top of the head very lightly and the head slid down its shaft to its original position switched camcorder back on and tape then ejected as per normal and it has worked normally since and as i did'nt touch the head (face?) no damage was done and it can record and play with no problems, a little unorthodox perhaps but it worked for me and saved me a probable fortune

Apr 09, 2008 | Samsung VP-D361 Mini DV Digital Camcorder

1 Answer

Error Code C:32:11 Tape does not eject

try removing the button cell battery, main battery, and any other power source from the camera and let it sit for one hour. THen using only the AC adaptor, see if the camera works, if it doesn't then you may have to take it to a repair shop, cause the cassette door has malfunctioned.

Mar 23, 2008 | Sony Handycam CCD-TRV37 Camcorder

3 Answers

C:32:11 message flashes, cassette eject won't work, camera doesn't work

Just had this problem myself... called Sony. Here is what I did to fix this:

1. Turn off power
2. Open the LCD Display
3. Press "Reset" with paperclip/pen
4. Unplug ANY wires connected to the camcorder
5. Eject battery
6. Plug in DC charger
7. Power on
8. Attempt to eject tape
9. At this point, the metal tape holder comes out but refuses to open... slightly "close" the portion of the camcorder that has the button to eject the tape, and then open it fully again (you'll hear a click, this signals the device that the 'hatch' is open and to eject).
10. The metal door *should* pop out and allow you to withdraw the tape.

I've tried 4 different cassettes and about 2 seconds after hitting play, I get the error every time... my solution: Not going to try to play my tapes on the camcorder anymore... will find another player to play Hi8 MP cassettes. Unknown if able to record to tape as of yet.

Nov 24, 2007 | Sony Handycam DCR-TRV240 Digital Camcorder

3 Answers



Sep 10, 2007 | Video Cameras

1 Answer

Tape door will not open

the tape eject door will not open there is currently a tape in the camcorder (panasonic pv-l559)

Jan 09, 2007 | Panasonic PV-L559 Camcorder

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