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If camcorder shows old recorded tapes picture with correct colors in LCD but does not show live view in camera mode to record new movie then its ccd imager chip failure.
And if camcoder shows live view and old recorded tapes in its eye piece view finder but does not show any thing in LCD the its problem of broekn/ cracked flexible wire between lcd board and main board of camcorder.
Let me know your finding with bit detail to provide you solution/ helpful info.
I work on this model of samsung the lcd problem is a common thing with this camera
The ribbon cable to the lcd from the camera cracks and causes what you are talking about .
Normally the camera will still work buy using the eye viewfinder for recording and playback but you will not hear the sound unless the lcd door is open but then the picture in the viewfinder goes away when this door is open and comes back when it is closed
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I just had this issue with my camera (my 15 year old son solved it for me ;-) ).
The viewfinder was active in "record" mode and the LCD was "active" because you could see a little back light but no image. The "playback" mode would let me review pictures in the LCD though so I know it is capable of showing information.
If you push the display key/button a couple of times you can see the picture move from the viewfinder to the LCD and have just a picture and or a picture and information.
So try setting the camera to "record" mode (lens comes out) and then push the "display button" which is on the back of the camera just to the right of the LCD on the lower right side several times and see if the LCD starts to work.
It could be that somehow the display button was pushed by mistake.
I have the same problem. LCD & Viewfinder are black when on record mode, can only record audio. I am able to playback and watch on LCD all videos on HD and I am also able to perform all touchscreen functions on LCD. Spent 1 full hour w/ Sony tech on the phone and nothing worked. They ask for $311.00 flat fee plus any hardware replaced will be extra. Camera is 1 1/2 year old, have used it maybe 10 times and care for like a baby. Very frustrating specially when you call Sony and they have no idea.
On another forum www.camcorderinfo.com I was told to try removing the HD and reinstalling it. Since camera is out of warranty I will probably do that.
In my case the problem happened right after downloding videos to the PC.
There is no picture or a black screen appears in the viewfinder or LCD when attempting to record.
this procedure to troubleshoot if there is no picture or a black screen
appears in the viewfinder or LCD when attempting to record.
each of these steps represents a possible solution to this issue, check
the viewfinder or LCD status after completing each step.
may be necessary to refer to the operating instructions provided with
the camcorder for information on how to perform a task on your specific
Ensure the lens cap on the front of the camcorder has been removed.
Ensure a fully-charged battery is inserted in the camcorder.
Ensure the STANDBY/LOCK switch is set to the STANDBY position.
Turn on the camcorder and set it to the CAMERA mode.
Look to see if an image can be seen in the viewfinder or LCD.
Some camcorders have both a viewfinder and LCD. To conserve power, the
viewfinder and LCD will not display at the same time. To use the
viewfinder, the LCD must be closed.