Question about Brother MFC 420CN All-In-One InkJet Printer

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No dial tone

I just set up the machine and can't seem to get a dial tone. The line is working and get normal dial tone when I connect it to a phone. I have no splitters or connectors between the wall jack and the machine/phone. Any thoughts?

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  • Pete2007 Aug 24, 2007

    Was connected to the wrong port - thanks!

  • Anonymous Apr 20, 2008

    brother MFC-885cw. Fax working fine but no dial tone in headset.

    It turned out that the phone line was pliged to EXT. I pluged it to LINE and the problem solved!

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Do you ahve the Cable connected to the LINE socket and NOT the EXT Socket? M

Posted on Aug 21, 2007

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Hi Pam,
Try these..1...remove your telephone line from base unit and fix it into a working land phone and check whether is it having normal dial tone.If it's having engage tone(beep beep...)remove paralleled phones and re connect to cordless base unit.
2.If line is ok (normal dial tone with full volume) & still display indicates line is busy, your main base unit must be having faulty components inside.Commonly these defects happen in thundering or surges through telephone lines.You have to take full set to a repair shop.
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