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Webcam isn't recognized by my laptop

So i installed the program from the cd and then restarted my laptop which is a vista, and followed the instructions to plug in the webcam, it then repeatedly said it could not find the device as i tried every usb port. Then i tried to upload the software from the website, restarted my computer and no screen to complete the installation popped up. I have no idea what to do.

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Re: Webcam isn't recognized by my laptop

Remove drivers and re-install from drivers from net and plug webcam in when asked for making sure drivers are vista compatable. if all goes well you should get device found if not got my computer and highlight it the goto properties then device manager and see if you have any triengles with a question mark by them if you see the webcam under usb device select the usb root hub abd uninstall every one in turn then click search on the top bar this looks like spy glass and computer click on this and let search and find devices once done it should find cam driver an insall them correctly this usb roothub drivers can get currupted and cause devices not to be installed properly. hope this works

Posted on Aug 18, 2007

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How to install a logitech webcam to my laptop

Ok. Find the CD you got with the camera, plug in the camera and insert the CD, start installation. After the installation is complete, disconnect the camera and restart your laptop, plug in the camera again after restarting laptop-the device should be automatically recognized.

Jun 18, 2011 | Logitech Webcam

1 Answer

I lost my cd installer where can i find a4tech

Follow this link to A4Tech website and follow these instructions:
1 ) Press Download button to download the driver - work for Win98, Windows 2000/XP/Vista/Win 7.
2 ) Save it somewhere where you will remember after download. We recommend that you save it on your desktop , so it will be easy to find .
3 ) After successfully downloading the driver , do not open the driver file until you make sure the following has completed : ***REMOVE / UNINSTALL any original mouse driver from the PC . ( If you forgot to do this part , your driver may not be able to install correctly and successfully later )
4 ) After the original mouse driver has been removed , open the downloaded file .
5 ) Follow the on-screen instructions .
6 ) When it's successfully installed , please restart your computer .
7 ) After you have restarted the computer , plug the webcam into your computer and it will automatically recognize the new hardware.

Dec 06, 2010 | A4tech PK-635 Webcam

1 Answer

My web cam is showing a black screen i dont know what to do i have windows vista

How to troubleshoot Webcams in Windows Vista?

If you are having difficulty getting the webcam to work, review the tips about using a webcam, and then follow the troubleshooting actions in this article.
  • Do not enter standby and then wake the system immediately, before the power light turns yellow. If so, the webcam may not function correctly until the computer is restarted. To avoid this issue, allow the system to fully enter standby before waking up the system.
  • If you installed the webcam separately (it did not come with your Vista PC), make sure the webcam drivers and software are compatible with Windows Vista.
  • If you are using an external webcam, make sure you install any webcam software from the CD before you plug the webcam to your computer. Without the software, the webcam may not be recognized by your computer and this can cause error messages.
  • If the display is blank, the camera may have timed out. Turn the camera on again.
  • If the camera does not display Connected to computer, disconnect and then reconnect your camera.
  • Make sure the camera is set to Digital Camera in USB Configuration when trying to download images through some software.
  • Test your webcam in a different application to confirm if the issue is specific to that application. If the webcam functions properly in a different application, then contact the manufacturer of the video software for the latest drivers and for specific troubleshooting instructions.
  • If you have an external webcam, test it on another computer. If it functions properly on a different computer that has the same operating system, then you may need to install hardware drivers for your computer to work with the webcam.
  • If an external webcam fails to work on several computers, your webcam may be defective. Contact the webcam manufacturer for specific diagnostic information and troubleshooting instructions.
  • Your webcam may not work properly across some network firewalls. If you have trouble viewing or sending video to someone on another LAN or outside the network firewall, refer to the support information for the firewall or contact a network administrator for assistance.
  • Dial-up Internet connections often lack the data transfer capacity to handle both video and voice simultaneously. A broadband Internet connection is highly recommended for video messaging. Performance varies with dial-up connections.
  • For the best webcam experience, close all other applications and background tasks, and limit your Internet browsing or streaming to preserve bandwidth.

Step 1: Close all software before starting a new webcam session
Sometimes after you finish using the webcam in a software program, the program may not properly release the webcam for other activities in other applications, or even the same application. Sometimes you cannot use the webcam because it is being accessed by another program by default. So, if you are having a problem with your webcam, close the program you are using it in and then restart the same program or open a different program.
Step 2: Restart your PC
Sometimes, closing the software application that was using the webcam is not enough. Some webcam software cannot close the webcam for other applications to use later. When this happens, the webcam cannot be used by any other application until the computer is restarted.
Step 3: Select the webcam in your video viewing software list
Make sure USB 2.0 Camera or your Webcam is selected as the video input source in the software you are trying to use. The various software programs that can use the webcam use different terms for describing a video source and the option to select it can vary. Usually, camera, webcam, or video settings can be found in the preferences or properties pages for the software that uses the webcam.
If your PC includes a TV tuner, often the TV tuner is the default video input device. So, for example, if you are using Windows Live Messenger to have a video chat with your webcam, you need to select the your Webcam as the active input device because the TV tuner is the active video input device by default.
Example: Select webcam in Windows Live Messenger
To select the webcam as the default video input device in Windows Live Messenger:
1. Open Windows Live Messenger.
2. Click the arrow icon on the Windows Live Messenger toolbar.
3. Select Tools and then Audio and Video Setup .
4. Click Next, Next, and then Next again.
5. In the "Select a Webcam you would like to use" dropdown list, select the name that corresponds to the webcam that is installed on your PC (such as USB 2.0 Camera)
6. Click Finish.

Step 4: Download the latest drivers and updates for your webcam and your video software
Some webcams may not be recognized by some software programs unless you have the most recent drivers and updates for your webcam hardware and webcam video software. Also, if the video footage from your webcam is in a format not supported by your video software, you may need a third-party plug-in or utility to view or convert the video footage to a format supported by your webcam video software.
  • If you installed the webcam separately, go to the webcam manufacturer's website and download the latest drivers, updates, plug-ins, or conversion utilities for any webcam video software. Make sure the webcam drivers and software are compatible with Windows Vista!
  • If you are having problems getting the webcam to be recognized by video playing or editing software, go the software manufacturer web site to find and install any updates or patches.
  • Check Windows Update for any Vista-related drivers that may affect your webcam and your video software. Click the Start button, All Programs , and then Windows Update
Step 5: Make sure you have the correct Vista drivers installed
If you are having problems hearing sound or using your webcam, try the following steps.
Make sure you have installed the correct Vista drivers and not the generic sound driver in Windows. If you have installed the generic sound driver, uninstall the webcam video software and download and install this Vista sound driver, and then reinstall your webcam video software.
To update Windows Vista drivers:
  • Click the Start button, All Programs , and then click Windows Update . If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
  • Click Check for updates .
  • To see if updated drivers are available, click View available updates . Windows Update will list any updated drivers that are available for devices installed in your computer.
  • If updates are available, click the driver that you want to install, and then click Install . Follow any onscreen instructions to finish installing the available drivers.
You may need to set up the sound settings in your instant messaging program or any other video webcam software you are using with your webcam. Refer to the Help information in your webcam software.

Aug 15, 2010 | Logitech Webcam

2 Answers

I lost my CD installer

Hi ,

You can download driver from following link

Hope it can answer your query
Happy to help
Thanks for using Fixya

Apr 04, 2010 | A4tech PK-635 Webcam

1 Answer

How i install my pk635M camera in my laptop.. i dont have cd installer..

Thank you for posting your question.

To obtain your drivers software for this particular device do the following.

Step 1. Go to the A4Tech website and click on Web Camera in the Quick Product Locator section.

Step 2. Select ViewCAM A.

Step 3. Click on the PK-635M image.

Step 4. Click on the Download Driver tab.

Step 5. Click on the Driver for PC button, and this will prompt you to download the driver software in the .rar format.

Step 6. Extract the rar file onto your desktop.

Step 7. Open the extracted files and double-click on the Setup Program. This program will walk you through installing the driver files and software. Once completed, you will be prompted to restart your computer.

Step 8. After you have restarted your computer and have logged in, plug the webcam into your computer and the device will be recognized and the drivers will be installed.

Apr 04, 2010 | A4tech PK-635 Webcam

1 Answer

I have a problem installing my Vimicro USB PC Camera 305 on my Windows XP. I start to install but still doesn't work. I try to uninstall but I cant do that from CONTROL PANEL pls tell me how to do that....

It is a pain.
Try the following. Re-run install, insert CD and it should start to load?

The exception is it should come up and say do you wish to uninstall Blah blah . Click Yes. When finished it will want to restart.

Before restart, remove usb webcam. restart.
Go to my poota/programs/and look for the camera file/ it may have been removed in that no problem/ if file is still there/right click/remove. Restart.
Complete restart/then setup CD Webcam again. Sit with it click Ok when asked even not a recognized prog, still click continue.
After completion. Reinsert usb of webcam! wait till it loads, asking silly Q, continue. till finish.
If sucessful, find it in programs if you didn't click for desktop icon?
Startup screen should show small white screen, couple of Q's it can't do something, ignore. You will end up with blank white/black square.
Click menu at top, click devices, dropdown click your cam name, should then open to a larger screen. If you need to alter things, click options.
All this of course if it loads.

Best of British.

Nov 14, 2009 | Webcams

1 Answer

Need driver for vista, webcam micro inn cm10401

To install the CM10401, please following these steps;

Important: Make sure your webcam is disconnected during the software installation.

1 - Download and install the driver software.


2- Restart your PC.

3- Connect the webcam and following the on-screen instructions.

4- Test your webcam.

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Webcam gigaware 25-234

You need to go on line to the manufacture and download the VISTA driver for your camera and then follow this info to install.
Normal 0
Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

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Pc doesn't recognize cd drive

Normal 0 You need to go to the manufactures site and download the VISTA driver for the camera. Then follow the info below to install the program.

Try disconnecting the Camera from the USB port and reinstall the CD or Downloaded software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

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