Question about Hitachi 50UX57B 50" Rear Projection Television

12 Answers

Large Black Box Showing up in middle of screen.

Out of the blue a large black box shows up in the middle of the screen. It is a perfect rectangle and takes up about 80% of the screen. When you move the volume button or change a channel it goes away but comes right back. Used to be able to get to HD channels and it would not happen, now it happens on all channels regardless of the input, DVD, Cable box, direct cable.

Posted by on

  • 5 more comments 
  • JeffGorcon Aug 18, 2007

    Nailed it on the head. Obviously knows his stuff. Thanks a lot for your help.

  • jumiz78 Nov 14, 2007

    I have read everywhere that the black square box in my tv is due to closed captions, and i should disable it in order to get rid of such square.

    I want to be able to use close caption!!! is there a way to have closed captions without that square?

    My tv is hooked up to the cable boc via composite video so the closed captions setting are in the cable box since my tv disables closed caption when using composite input.

    need help ASAP i've tried everything

  • florida dude Jun 08, 2008

    hey mine problem seems to be close to this one  I have a large black area up to last 10 inches of upper screen.  I'm going to have to download the menu settings to do this blind  I only see the first menu option.  I hope this fixes it I'll post if it does  but if it's something else please post suggestions



  • my-attention Jul 02, 2008

    We have a 57UWX20B manufactured Nov 2002. The black box centered on screen problem was random, and rare, with Comcast as a provider. The box would suddenly appear for now apparent reason. Changing the volume made the box go away for about 15 seconds. This would last a day or so and then the problem would go away for weeks. We just switched to AT&T U-verse service and now the box is constant -- we can't WATCH our TV! Changing the volume solves the problem for just a few seconds. A second TV (different manufacturer and the old 'tube' kind) works fine so it isn't the provider.

  • rusel_7 Aug 18, 2008

    there is a large black box that appears in the middle of the screen. we've gone through every menu option, but nothing works. please help

  • jblack981 Oct 23, 2008

    I have a black box showing up in the upper right hand corner of my tv

  • debbiem1234
    debbiem1234 Jan 10, 2013

    For us it was the closed captioning. Took it off & box disappeared. Thanks!

×

Ad

12 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 398 Answers

When a black box appears on the screen it means that your closed captions are on and set to TEXT. When the closed captions are set to CC1, it puts the words on the screen and when set to TEXT it puts a black box in the center of the screen. Go into the set's menu, navigate to the closed captions page and set the captions to OFF.

Posted on Aug 18, 2007

  • Ed Mitchell Apr 22, 2013

    thanks ur info was very helpful u were right on the button.

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Thank you so much for your help! That black box always appears on the screen when my dad watches TV. I was about to call my dish to get the problem solved, but I decided to first look it up online. In seconds, I understood the problem and fixed it. Once again, thanks.

Posted on Mar 30, 2008

  • latinawade Apr 01, 2012

    Thank u I can finally sleep I didnt know what to do I was going to throw my t v out

×

Ad
  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Thank you so much!!! Turn off Closed Captions everyone in the whole wide world!

Posted on Dec 07, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Turning off the closed captions worked

Posted on Jan 23, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Awesome. Changing closed capture from TEXT to CC1 did the trick. THANK YOU!

Posted on Jul 02, 2008

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I was having the same problem when my sons were trying to play XBOX, big rectangular black box - your recommendation fixed what was sure to be a long, drawn out troubleshooting process. Thanks!

Posted on Dec 22, 2007

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I also, for months thought it was the provider or hd thing, was about to hook up a converter box as a last "hope" w/ time to spare, then thought of "google"! Thanks to both:)

Posted on Dec 13, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

That is what it is. disable your C.C. and works like new.

Posted on Nov 29, 2010

  • russthemuss2 Nov 29, 2010

    that is the Prob disable your C.C and it works like new.

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Again, I am as grateful as everyone else!!!! After 3 years of on and off black box it is GONE!!!!!! THANKS

Posted on Aug 04, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Problem for Hitachi 53 in. Rear Projection Television
my tv i have had for 8 yrs all of a sudden it started to make a blurr vision of red it like red blur that make the station look like 3 d any clue what part is bad please email to rkinner1@stny.rr.com thanks

Posted on Mar 19, 2010

Finally the BLACK BOX OF AGONY is GONE!!!! Thank you for the advice! At first I thought it was our cable provider that was making these caption BOX show up... then after reading the forum I realized it was the TV itself and not our provider. Thank you.

Posted on Oct 23, 2008

Thanks for the help! This ended a lot of frustration

Posted on Aug 23, 2007

2 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 184 Answers

SOURCE: Can't get rid of black box

You have your TV in the "Teletext" mode. Go into the TV menu and select the closed-captioning menu and turn off the text function. What you are seeing is the result of the TV's captioning circuit latching onto a false text pilot signal and then throwing up the black box on the screen.


michtech

Posted on Feb 17, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My 32 lcd tv a black rectangle apears on aprox,


If it is a large black rectangle that blots out the middle of the screen then you need to check your CC (closed caption) setting. Make sure the closed caption is turned off. I'm not up to date on the newer sets, but a lot of the older ones had more than one CC setting. One setting ran the captioning across the bottom, another put it in a big black box in the center of the screen. Most places didn't support the full text so all that showed was a big black rectangle on the screen. Since I'm not sure exactly what your rectangle looks like, this is my best estimate of your problem. Hope this helps.

Jan 01, 2010 | Polaroid Televison & Video

1 Answer

Black box in middle of tv screen


This is a background for text, even though you aren't seeing any text at the time. Since it covers most of the screen, it sounds more like a demo mode screen than closed captioning. Go into your setup menu and make sure that neither of those is selected. If necessary, restore the factory settings. I'm assuming that this is coming from the tv itself, and that you don't have a VCR, Tivo, etc. Good luck!

Jun 15, 2009 | Hitachi 50UX57B 50" Rear Projection...

2 Answers

Large dot in the middle of the projected display


there is a burned-in spot on the polerizer light filter for the blue lcd. it makes sure the light is blue coming through, that's why it is black on a blue screen, and yellow when the red and green are the only light showing through. it needs to be replaced. pat # PFiLW0213CEZZ.

May 21, 2009 | Sharp XG-E3500 Multimedia Projector

1 Answer

Black Box


You have inadvertently activated one of the closed-caption modes called T1 or Text 1. Find out how to turn the closed-captioning off and on and you'll be able to turn this off.

Mar 30, 2009 | Toshiba MW27F51 27 in. TV/VCR/DVD Combo

1 Answer

Large Black Box Showing up in middle of screen.


Try and turn off the closed captioning. I had the same problem and it turned out that the closed captioning was on t1 instead of OFF. Hope this helps!!!!

Feb 19, 2009 | Zenith C27A24T 27" TV

1 Answer

Can't get rid of black box


You have your TV in the "Teletext" mode. Go into the TV menu and select the closed-captioning menu and turn off the text function. What you are seeing is the result of the TV's captioning circuit latching onto a false text pilot signal and then throwing up the black box on the screen.


michtech

Feb 17, 2009 | Hitachi 50UX57B 50" Rear Projection...

1 Answer

Black Rectangle Box appears shortly after turning on TV


That is the PIP (picture in picture) setting, on the TV's remote control. locate the button marked PIP and press the button, it should clear the little box.

Apr 04, 2017 | TruTech PVS31170S1W 17 in. LCD Television

1 Answer

Black box in middle of screen


Note that the large black box goes away when pushing buttons on the tv (ex: the black box will disappear to show the volume setting when changing the volume on the tv but it will cover the picture and the menu display of the dtv box).

This is caused by the closed caption setting of the television set NOT the captioning of the converter box. To fix this you must open your television's menu, find the ccd/closed caption option, and turn it off. This is a frustrating problem as when most people are told to shut off the captioning they try to do so at the box.

Normal dtv box captioning will appear as a small text box at the bottom of the screen as you would expect - not as a giant black rectangle that covers most of the screen. If you do want to shut this off too you will find that you can't do it through the usual menu options (the menu will only allow changes to font, color etc.) - there should be a ccd button on the remote that when pushed will scroll through ccd-1, ccd-2,... off.

Dec 01, 2008 | Toshiba MV13L2 13 in. TV/VCR Combo

1 Answer

Trouble viewing DVDs


I signed up for the "chat" and the problem was solved very quickly. Thank you - great service!

Oct 07, 2008 | Televison & Video

Not finding what you are looking for?
Hitachi 50UX57B 50" Rear Projection Television Logo

17,403 people viewed this question

Ask a Question

Usually answered in minutes!

Top Hitachi Televison & Video Experts

Jaime Hernandez

Level 3 Expert

2336 Answers

The Knight
The Knight

Level 3 Expert

75756 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Hitachi Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...