Question about Nikon Super Coolscan 5000 ED Film Scanner

1 Answer

Computer does not recognise scanner

I have bought one of these scanners, but despite several attempts to install it, my computer does not appear to recognise it? I am running Windows XP and had hoped that once connected via the USB, it would be straightforward, but alas it is as if on every attempted install of Nikon Scan 4, the drivers don't exist?! Any help would be appreciated.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 883 Answers

Look on your cd (do a windows search function) for files named "...something.MSI". Right click on this file and select either the "INSTALL" or the "RUN" utility. this should force the driver install.

Posted on Aug 18, 2007

  • Marty marty Sep 13, 2007

    ok...one more time...do a force install this way:
    Look on your NIKON cd (or do a windows search function) for files named "...something.MSI". Do you know what I mean by that last sentence? Right click on this file and select either the "INSTALL" or the "RUN" utility from the drop-down list. How was any of this rated as NOT HELPFUL? Tell me where you get stuck, don't just stop and rate me badly!

×

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My computer does not recognise my scanner. Not sure how to communicate from computer to scanner. The printing side of it is fine.


Hello.
Make sure the scanner is installed.
Click Start - Control Panel - Scanners and Camera's
If your model scanner does not show up on the left should be a tab to install new hardware, do this and select install automatically when asked.
I hope this solves your problem Regards GM

Jun 06, 2011 | Office Equipment & Supplies

2 Answers

Windows XP not recognising HP ScanJet 5370C


If its a new computer, but with the same software, don't you think it would be the computer's problem???

Apr 12, 2009 | HP ScanJet 5370C Flatbed Scanner

1 Answer

Computer doesn't recognize scanner


maybe the cabel is broken, what type of cabel do you use for connecting to pc? if usb try to change the usb port, if this doesn"t work change the cabel. btw the scanner has to be started.

Dec 15, 2008 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

It does not work. The computer dos not recognise it


Hi Sir,
I have Acer Scan Prisa 640C Flatbed Scanner ,which is having parallel port. When I installed the driver ,start to scan ,the computer does not recognise the port ( Parallel Port ).
So please help to solve this problem step by step instruction.
My operating system is Windows XP Professional.
Computer is Intel P 4 --3000
Hdd 80 GB
DDR 512
Thank you.

Jun 01, 2008 | Acer ScanPrisa 640P Flatbed Scanner

1 Answer

All in One Scanner/Printer problems


Go to this link and type "cannot communicate with scanner" in the search box. Click Search. Then select the "ERROR: Cannot communicate with scanner" link. You will see several things to try to correct your problem. Usually, this error shows up if there is another USB device connected which prevents the computer from "seeing" the scanner, even though it can print without problem. So do try to disconnect any other USB device (except mouse or keyboard) and reboot the system.

May 20, 2008 | Canon PIXMA MP160 All-In-One InkJet...

1 Answer

Installation problem


Unistall, disconnect the scanner, power off the comp and reinstall. Check if the comp recognises the scanner.
S. Mohan, Chennai

Apr 09, 2008 | Canon DR-2580C Path-Through Scanner

1 Answer

My computer is not recognising my EOS 20D!


Hi I have exactly the same problem. I'm running Windows Vista Business as the OS and have installed the disk that came with the camera with no avail.

It keeps recognising it as a scanner, but I cannot open the pics. I've tried different cables as well. No use.

Mar 11, 2008 | Canon EOS-20D Digital Camera with 17-85mm...

3 Answers

Benq flatbed scanner error ffff;0024 will not operate or scan


Hi,
This appears to be a software or communication between scanner and computer.
go for the usual re-installation of the software program being used, i.e paperport or similar.
try removing and reinstalling the scanner itself.
unplug the unit for between 30-60 minutes, to eliminate power pack overheating issues.
unplug the comms cable ( USB or other ) and re-connect.
Mike @ Compurepair.

Feb 19, 2008 | Office Equipment & Supplies

1 Answer

Computer


If the Scanner was plugged into the computer before the software was installed, the computer does not know what to make of the unknown device, (which it cannot identify). This is why it is recommended that the software is installed before connecting a camera scanner or printer. If you check in "Device manager" you may find unknown devices listed under "Other devices" if you remove these and then disconect and reconnect your scanner, it should then detect the scanner correctly.

Aug 13, 2007 | Plustek OpticFilm 7200i Film Scanner

Not finding what you are looking for?

Open Questions:

See all Nikon Super Coolscan 5000 ED Film Scanner Questions

Nikon Super Coolscan 5000 ED Film Scanner Logo

Related Topics:

268 people viewed this question

Ask a Question

Usually answered in minutes!

Top Nikon Office Equipment & Supplies Experts

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1689 Answers

David Darrow

Level 1 Expert

4 Answers

Tanvi Thakur

Level 2 Expert

136 Answers

Are you a Nikon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...