Question about SanDisk Sansa e250 MP3 Player

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Messages that I can't get rid of

I have a Sansa that has the Rhapsody in it, I don't use the Rhapsody any more to I deleted the tracks but everytime I turn my my Sansa I get this message " Your subscription tracks have expired. Connect to your PC to renew" how do I get rid of this message. Also, I have a 1GB SD card with music on it but I can't play the music on the card and I get a measage stating "Could not save the database. Please free up 6Mb on your Sansa" When I turn on the sansa or take out the card out while it's already on. Anyone have any suggestions?? Thanx!

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Re: messages that I can't get rid of

You probably need to delete ALL of the songs that are protected and need renewing to get rid of the message. I don't understand your second problem.

Posted on Feb 29, 2008

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Re: messages that I can't get rid of

This is a common problem w/ the e250r and you can reset it by
1.Slide the button on top so it is on the orange
2.hold the record button on the left side
3.let it reset you music from a different place (not Rhapsody)

Posted on Feb 29, 2008

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1 Answer

Deleting songs.

Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).

If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.

-Tha Mp3 Doctor

Feb 16, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Can't find clip in my computer

This is and excerpt from "EphMusicFan" on the Real player forum. Original link is also below.

" The following steps finally fixed everything for me. While it may seem long, it only takes about 15 minutes and should fix everything.

If you run windows XP don't have Windows Media Player 11 installed, download and install it here,

Run Windows Update, and install all high priority and optional updates related to Windows Media Player or device synchronization.
On XP, the updates include:
Update for Windows Media Format 11 SDK for Windows XP (KB929399)
Security Update for Windows Media Player 11 for Windows XP (KB936782)
Update for Windows Media Player 11 for Windows XP (KB939683)
Security Update for Windows XP with Windows Media Format Runtime 9.5 and 11 (KB941569)

Open Rhapsody
From 'My Account' menu select de-authorize computer
Close Rhapsody

To delete the mcs.rma file:

1. Close RealPlayer/Rhapsody
2. Click the Windows Start button. Then click Run.
3. Type %windir%\system32\ and click OK.
4. Find the mcs.rma file.
5. Right-click mcs.rma and select Delete.
6. Close the window.

To delete the basi3260.dll file:

1. Open the My Computer icon on your desktop.
2. Open the C: drive (usually Local Disk (C:\)).
3. Open the Program Files folder.
4. Open the Common Files folder.
5. Open the Real folder.
6. Open the Plugins folder.
7. Find the basi3260.dll file.
8. Right-click basi3260.dll and select Delete.
9. Close the window.
10. Restart your computer.

on sansa Clip itself, disconnected from computer, go to settings, then choose format

Make sure Rhapsody, Windows Media Player, and all other media programs are closed

download firmware (make sure you get 'Americas' firmware version)
unzip firmware file
connect to computer
drag firmware file onto sansa Clip icon in Windows explorer
wait to finish all copying (Sansa Clip screen will say connected, not writing or reading)

firmware updates on device, then it shuts off automatically
turn it back on
reformat from device (settings menu, format)
put in msc (under USB mode on settings menu)

open sansa Clip E:/ in Windows explorer, delete all files (should be 6-8 folders and files in top level directory of Clip)
reformat from windows explorer (right click, format, (FAT file system, NOT FAT32))

put in mtp (under USB mode on settings menu)

Open Rhapsody
It will run through quick setup again, due to files deleted before.
'Reathorize Computer' (under 'My Account' menu)
"Update Track Licenses' (same menu)

connect to computer
wait for Rhapsody to fully load clip (may take 30 seconds)
reformat from rhapsody (right click on sansa clip icon in rhapsody, select reformat)
hold down control and shift buttons at same time, right click on sansa clip icon in Rhapsody, select 'reset secure clock'
right click on sansa clip icon in rhapsody, select authorize device
wait while sansa clip updates (wait for screen of device to say 'connected' for a while, rather than writing or reading)


wait a while updates finish

verify acount, and dates on device, under setting menu, account
should say renewed (with today's date) expires a date 30 days later.

download one new track from rhapsody you never have downloaded before

transfer that one track to clip
wait for all updates to finish

verify account, dates on device, check that the track plays properly"

Hope that helps.

Feb 05, 2009 | SanDisk Sansa Clip MP3 Player

2 Answers

Player stopped working with rhapsody

Uh, I had a similar problem which was extremely difficult to solve. What you want to do is reformat your entire MP3 player. YOU WILL LOSE ALL THE MUSIC ON YOUR SANSA. But you can simply resynch it.

Aug 23, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Deleting songs from Sansa e250 mp3 player.....HELP please !

Try going to "My Computer" find your device on the removable devices, right click and format.

Aug 06, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Rhapsody problems

what happens when you drag one track at a time .
it sounds like you have a a disk error
try erasing and reformat drive
that will clear up all problems
richard from chicago

Apr 05, 2008 | SanDisk Sansa e200 MP3 Player

2 Answers

Will not delete any tracks


Feb 21, 2008 | SanDisk Sansa c140 MP3 Player

2 Answers

Restoring factory Sandisk Sansa e250R settings...

you might want to try right clicking on your mp3 icon while in rhapsody and clicking format device...

Dec 08, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e250 keeps shutting down

try and see if it is in MY COMPUTER if it is there download the newest firmware and update it if that doesn't work uninstall the mp3 player from your computer and then installit again.

May 20, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Cant transfer anything to my player (e250)

i'm having a similar problem. every time i sync new music my computer tells me its on, but the tracks aren't on the player. it also refreshes every time i turn it on, which takes forever amd is getting really annoying. could this have something to do with my new microSD card?

Mar 05, 2007 | SanDisk Sansa e250 MP3 Player

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