Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Lid Switch I have a kenmore washing machine model number 11024732300. I just pick up a new switch but this one looks differnt than the one I took out. I was given part number 3949238. It has a metal tab on top but other than that it apprears to be the same. My real question has to do with removing the top panel so that I can access the switch. Can I just pop the end tabs underneath the top panel to lift the top up?

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  • Anonymous Mar 21, 2014

    I need to raise the top panel to be able to remove the lid switch.

  • Anonymous Mar 27, 2014

    I wan't to get the top control panel off

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  • Master
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First of all, unplug your washer before attempting to remove the console. I believe your washer has release tabs under the console at each front corner. Simply slide a putty knife straight in from the front at each corner and push in while lifting up. You should feel the release tabs push in and the console will pop up. Once you have the console removed, carefully lift it up and lay it back over the rear panel of the washer in its resting position. Be careful not to damage the small plastic hinges that hold it in place. Now you will need to perform the following steps: 1. Under the console you will find the lid switch connector. Unplug the switch from the connector. 2. There will be two brass colored clips. You will need to remove these to remove the machine casing. Place a flat blade screwdriver straight down into the opening on top of the washer and into the groove of the clip. Push the screwdriver away from you while holding into the groove and the clip will release. 3. Open the lid of the washer and place your hand under the front rim of the opening (DO NOT grab the wash tub). Now pull the case from the frame by lifting from the back first. You do not have to remove it all the way from the frame. Just enough to gain access to the switch. All there is to the switch is a couple of screws holding it in and a ground wire. It's a pretty easy repair job. Once you've completed your switch installation, make sure you get the case back on the frame correctly by following these steps: 1. While looking down through the lid opening, place the front lip of the machine case UNDER the washer frame and start leaning it back onto the frame. There are four small cleats that must fit into four slots on the case or the washer will vibrate. Make sure the frame is seated properly, lean forward from the front of the washer, grasp both sides of the rear panel and pull towards the case. The rear panel should be seated and flush with the casing before inserting the retaining clips. 2. Insert the brass-colored clips into the slot on the washer rear panel first, then push straight down into the opening on the top of the washer with some force. If you have the case seated correctly, the clips will snap back in. 3. Make sure you plug the connector from the console back into the lid switch receptacle and close the console. I hope you find this helpful. If you have any questions please let me know by posting comments.

Posted on Aug 18, 2007

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Then see the following for how to release the console and pull the cabinet.

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Sites for spares:
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1 Answer

KENMORE 80 SERIES MODEL # 25842400


This often appears to a more serious problem than it really is. The symptoms you describe are typical of a lid switch malfunction. The lid switch is usually located on the right hand side under the cabinet. It is activated by a plastic piece on the lid (called a "Lid Strike") through a small hole on the right side of the wash tub opening. Make sure the lid strike is still on the lid and intact, first. Then, check the mounting screws that hold the lid switch in place (two screws along the tub rim on the right hand side). Often all that is required is to tighten up the mounting screws and this will realign the lid switch where it can be properly activated by the lid strike. If the lid switch is broken, you can find a replacement at searspartsdirect.com. Just type in your COMPLETE model number and look under the "Top and Cabinet" heading. The lid switch is listed as item number 11 (part #3949238) and the lid strike will be listed as item number 20 (part #350733). If you do not wish to order online, take the part numbers provided by Sears and go to your nearest appliance parts retailer. These are common parts that most will carry in their store inventory. The following link explains how to replace the switch:

http://www.fixya.com/support/r385198-replacing_lid_switch

This is a very inexpensive repair that you can easily accomplish on your own. I hope you find this information helpful. If you require additional assistance, please let me know.

PS This is a common problem experienced by this line of washing machines. To prevent future failures, do not slam the washer lid or place anything heavy on the lid. Repeatedly slamming the lid to get it to work, or manipulating the timer can can more potential problems.

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