Microsoft Fingerprint Reader Fingerprint Reader
Problem for Microsoft Fingerprint Reader Fingerprint Reader

The red light is off and the reader is dead...




By stramaster on Aug 17, 2007

" "
I bought the MS Fingerprint Reader three months ago and am delighted with it until just now when it has died....what could be the problem?

Best Solution

posted on Aug 17, 2007
Very Helpful)

ryanriopel28

Rank: Wiz 
Rating: 83%, 171 votes
I've been using mine for about a year with no problems, try plugging it into a different USB port. Windows will probably reinstall the drivers and this will reset the fingerprint reader. If it doesn't come back on then, you're probably gonna need a new one. Also, check the system tray icon for the fingerprint reader. Hover your mouse over it. If it says that the reader is connected, chances are that red light just somehow isn't working. You could try taking the whole thing apart and looking at the red light to see if there's anything unusual around there.
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