First the faxes started having wide stripes. Then they print solid black (full page). Then the copies started doing the same.
For awhile, I was getting an SC306 error. I cleaned what I could (vacuumed) and replaced the Photoconductor Unit (PCU). I thought that fixed it, but the problem returned after just a few copies.
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This is a clogged print head. This happens if the printer has been off for a long time or if the cartridge was removed and the unit left empty for any time. Take out the cartridge and press the print part on a piece of paper. Any black lines? If not, you will need a new cartridge. Wiping the print head gently with a Q-tip moistened with PURE alcohol (99%) may restore printing.
The duplication problem can be either the drum or the fuser. Most likely your drum needs to be replaced. If you can measure the distance between the first print and its duplicate I might be able to help more.
Have you tried replacing the ribbon cartridge? If that doesn't resolve the problem, then there is a fault with the thermal imaging head. You did say both Recieved faxes and copies, correct? If faxes you send out are clear, then the above mentioned would be correct. Let me know, please.
Out of Memory message If the memory becomes full while you are making copies, the LCD message will guide you through the next step. If the Out of Memory message appears, press Stop/Exit to cancel or Black Start or Color Start to copy the scanned pages. You will need to clear some jobs from the memory before you can continue.
To gain extra memory, you can turn off Fax Storage.
—OR— Print the faxes that are in the memory.
When you get an Out of Memory message, you may be able to make copies if you first print incoming faxes in the memory to restore the memory to 100%.
i'm not sure if you're talking about a solid black band or a bunch of little stripes running down page. does it happen when you run an internal report or only on copies? if its a black solid band, check and make sure the bluish colored tab on top of the drum is all the way to the left side. if its a group of fine lines, depending on whether it happens on internal reports or not, it could be the drum is going bad or you may have a bad scanner. write back with a little more info if this suggestion doesn't work.