16 month old 32" Dell TV and suddenly the sound quit working. Picture is great and all other functions appear normal. Standard troubleshooting/resets fail to resolve the issue. I've seen this problem with others and other forums, just wondering if there is a fix or workaround.
I have ahd my Dell TV W3201C for exactly 2yrs 1 month and the sound went out on me. I tried the few suggestions that I found on here and I am please to say that playing the tv off of my surround sound worked. I am still upset that I paid that much money for the TV and now I have jimmy rig it just to use it. I will attempt to see how much it will cost me to fix it, but I won't hold my breath.
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Sounds like a bad video board. No easy way to fix a bad video board. It needs to be replaced. That is why the repair shops will not fix it; they do not stock video boards for all models. And it is a pain to track one down all of a sudden. Once a warranty is up, you are running on bonus time. Electrical components have a definite lifespan. It is possible to recover some money by selling it "as-is" online somewhere. You could get 200-400 for it broken, pretty easy I suppose.
We also have a 32" LCD Dell flat screen tv #W3201C that has no sound. It's about 2/12 yrs old. One speaker started having a problem and we disconnected it. That was a couple weeks ago, now there is no sound at all. Dell should not be let off the hook so easily. Obviously there is a problem with the tv and it should be Dell's responsibility to make it right. Does anyone know if a class action suit has been initiated?