My compaq c700 notebook pc is not reading cd or dvd. when i insert a cd, it will not automatically open unlike before. when i tried to explore the cd using my computer, a message will appear, "insert cd". is there a problem with my dvd rom (it is dual core). these laptop is less than a year old. i had used the dvd rom in burning cds/dvds. but now i cannot use it anymore.
Try first to buy DVD/CD cleaner and clean your DVD/CD lens. If still the same that can not read the DVD/CD disc, 2 options buy USB external dvdrom drive which much better because you can plug when you use or not and it will stay loanger compare to internal DVDrom drive or buy and replace the internal dvdrom drive. Great day!
You can check on this tutorial to troubleshoot the problem with different solutions:
Why is My DVD Drive Not Reading DVDs
It's likely a laser alignment problem inwhich you will need to replace the hardware. However, I had a similar problem once with a notebook and found out that a tiny bread crumb was near the spindal making the cd in the drive off balance. Check liberally for any debris. Good luck!
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cd rom quit working for no apparent reason. code 27 and code 39 optiarc ad 7560 a ata device driver. help!
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