HP Compaq Presario C700T Logo

Related Topics:

Posted on Mar 21, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Cd/dvd rom not reading

My compaq c700 notebook pc is not reading cd or dvd. when i insert a cd, it will not automatically open unlike before. when i tried to explore the cd using my computer, a message will appear, "insert cd". is there a problem with my dvd rom (it is dual core). these laptop is less than a year old. i had used the dvd rom in burning cds/dvds. but now i cannot use it anymore.

  • stacyjill199 May 07, 2009

    cd rom quit working for no apparent reason. code 27 and code 39 optiarc ad 7560 a ata device driver. help!

×

3 Answers

Carlo Barzo

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Master 530 Answers
  • Posted on May 19, 2020
Carlo Barzo
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Nov 11, 2010
Answers
530
Questions
0
Helped
128401
Points
1767

Try first to buy DVD/CD cleaner and clean your DVD/CD lens. If still the same that can not read the DVD/CD disc, 2 options buy USB external dvdrom drive which much better because you can plug when you use or not and it will stay loanger compare to internal DVDrom drive or buy and replace the internal dvdrom drive. Great day!

Nanny

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

  • HP Master 2,351 Answers
  • Posted on May 19, 2020
Nanny
HP Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

Joined: Mar 14, 2019
Answers
2351
Questions
0
Helped
989308
Points
7262

You can check on this tutorial to troubleshoot the problem with different solutions:
Why is My DVD Drive Not Reading DVDs

Ad

Anonymous

Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

  • Expert 48 Answers
  • Posted on Mar 31, 2009
Anonymous
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

MVP:

An expert that got 5 achievements.

Governor:

An expert whose answer got voted for 20 times.

Hot-Shot:

An expert who has answered 20 questions.

Joined: Mar 31, 2009
Answers
48
Questions
2
Helped
37653
Points
116

It's likely a laser alignment problem inwhich you will need to replace the hardware. However, I had a similar problem once with a notebook and found out that a tiny bread crumb was near the spindal making the cd in the drive off balance. Check liberally for any debris. Good luck!

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My laptop compaq presario C700 windows 8.1. When i double click D-drive folder, then open cd/dvd rom.Can not open right edge corner. how to solve this problem ?

First one must understand what 'open right edge corner' means.

I can select from the taskbar to move or resize a window if it is simply not on the screen.
0helpful
1answer

My dvd cd rom cannot read anything at all

Hi s_francis_sb ,

Please follow the below steps :-
  1. Get a lens cleaner from the market and insert it in your DVD ROM driver , this would help remove the dust particles on the lens which could be a reason for the DVDs not being read.
  2. Remove the lens cleaner from the tray and then insert a clean cd free of any dust in the DVD drive , if this works , then you have your problem resolved.
  3. If the above procedure does not work , then you need to get the lens replaced so that you have a working lens which can read your DVDs perfectly.
  4. If you feel that a new lens would cost you much as compared to a new DVD rom , since they are available cheap these days, you can go for a new one...:)
Hope this helps...:)
0helpful
1answer

My Disc Drive Does not Open/read!!! Help!

go to this site and run the fix it icon with the little man holding the wrench.
http://support.microsoft.com/kb/314060
1helpful
1answer

My DVD rom will not read other CD's

Open My computer
right click on the CD/DVD Drive
Click on Properties
Click on Recording Tab
Check both the Check Boxes
  • Enable recording on the Drive
  • Automatically eject CD after writing

and restart the computer - and check the Drive

It it is not working
Click on Start -> Run -> devmgmt.msc -> OK
It will open the Device manger Window
In with there is option DVD/CD -ROM Drives
Click on the (+) and right click on your Drive and uninstall
and restart the computer again
It will go through Found New Hardware Wizard once it is completed

Check the different CDs

Hope above information will be useful to fix your Problem





0helpful
1answer

The cd rom cann't read any type of cd

pls try to clean the lens of the drive as follows

due to dusty environment and excessive use lens gets dusty and then have problems in reading or writing dvd 's and cd's

open the dvd tray u can see that shiny eye like thing try cleaning th lens gently in round movement with a tissue paper or very soft cloth used to clean lcd screens or cotton bud good quality see if it works , other wise ur DVD drive lens got weak from use now adays service centers are getting tons of them everyday for replacements

pls find a dvd drive OPTIARC is the best brand till date TOSHIBA is nice and NEC , MATSHITA is the worst brand i have ever seen gets faulty within 3 months of normal use

pls do rate me FIXYA if i fixed what u wanted
0helpful
1answer

COMPAQ PRESARIO DVD ROM NOT READING ANY CD AND DVD PLS HELP

It sounds like you need to replace the DVD Rom itself.
They do go bad without warning.
A DVD Rom is not that expensive and should take about 5 min to replace rather easy job.
Happy Holidays
0helpful
2answers

Need to fix my CD/DVD rom

hai
try to update the frmware of the dvd drive from the dvd drive vendor site. 
2helpful
2answers

Not reading DVD

It's common problem with combo drives in notebooks, they don't seem to last long. Try this:- Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete. Restart the pc and windows will find the drive again automatically and install the drivers. If the problem persists the laser is faulty in the drive and the drive will need to be replaced.
Not finding what you are looking for?

173 views

Ask a Question

Usually answered in minutes!

Top HP Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a HP Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...