Canon c3220 problem!

I just got a Canon c3220 yesterday. The print quality looks good as far as the drums but all 4 color (cmyk) all print about 1/32" off from each other in the direction the paper travels. I checked the itb and cleaned it & its rollers with alcohol & a cotton pad removing some toner but not an excessive amount. I local tech told me to go into the service menu & had me reset a few things. Now when I turn on the machine I do not see a tab for PRINT, all I see is 3 tabs COPY, MAILBOX & SCAN...PRINT tab has disappeared. Can anyone help me get it back. The machine has an ImagePass C1 on the back. I also need help getting it connected to my 10/100 ethernet switch as a TCP/IP connection. I am affraid the service people I talked to on the phone told me to do something that has screwed it up. Also as far as registration problem I was told it could be 1 of 3 things, first the transfer belt or itb which I don't think is it because registration is consistent but all out equally about 1/32", second they said the laser may need to be recalibrated (can anyone tell me how to do that?) and third it could be a board problem...most machines I have worked with have a utility in user mode or service mode to adjust each color to get registration. I am on a very tight budget and I don't want to pay too much or pay for something that doesn't need to be done to service tech. I am a commercial printing so i am technically oriented & any help would be greatly appreciated! Also I would like to get a pdf copy of the service manual & the full operation/setup manual (all it came with was a copying guide). Thanks for any help!