Question about T-Mobile Sidekick® 3 Cellular Phone
My connection was lost. In the place of the solid G i have a phone icon instead. When i check the network status it says that im not signed in.
I am having the same problem at this very moment. My service just has the blinking X and when I called tmobile they told me to do all these soft and hard resets and nothing worked I think it actually made it worse because right after that my phone wouldnt sign on at all. So i considered doing the warranty thing, but then when I turned my phone on again it let me sign back into my account but I still have the blinking X. This problem seems like it will never be fixed because tmobile cant even help and rhey should have all the answers. I love my sidekick but Im getting really tired of this. This is going to be my last sidekick
Posted on Oct 23, 2008
This is happening to my SideKick3 as well. 2 months ago (my phone is about 2 years old) it started losing connection to the network randomly. The "G" will turn into an icon of a solid phone breifly, then into the icon of an outlined phone. I'll still have perfectly full bars, but no service. Then, it'll randomly get the "G" again and presto, i have service again. I'll have days when I can't connect at all, or only 5 minutes at a time. Other days, i'll have perfect connection w/o any problems. It becomes INTENSELY aggravating and frustrating dealing with a "broken" sidekick3. If it is just a "defective SIM card" as suggested (the other 2 suggestions don't apply with me), then I need to get it replaced..but I don't want to spend money replacing something if this isn't the case. Right now, I luckily have service and the "G", but five minutes ago, I had the outline of the phone with full bars... PS: I soft-reset, hard-reset, and toggle the wireless ON/OFF constantly in hopes of retrieving the "G" when it fails. Only SOMETIMES it will work and stay with the "G"...most of the time, it fails to connect.
Posted on Sep 14, 2007
THis can mean one of three things: You are in an area that does not have GPRS/Sidekick coverage. The Sidekick feature has been removed from your account. Your SIM card is defective. Try power cycling the phone and resigning in.
Posted on Aug 17, 2007
There are 2 ways
1. go to the main screen, click the menu button, then go to airplane mode, click turn wireless off, then after like 2 minutes click wireless: on.
if that doesn't work then just turn ur phone off and on
Posted on Jan 19, 2009
A 6ya expert can help you resolve that issue over the phone in a minute or two.
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The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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