Question about AT&T 2355 Cordless Phone (att2355)

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Beeping on the other party's phone while a blank space on the owner's side

I thought this was a Sprint issue but I recently went to Vonage over IP and issue has followed the ATT 2355 phone. What happens is you will be talking and what each party experiences is the following. The owner of the 2355 hears a blank space in the conversation. The other party hears a beep on their phone. When your in voicemail or any type of automated phone prompt system and this beep occurs the prompt system on the other side will state "that is an unrecognized number". I thought maybe it was due to maybe your face hitting a key on the phone but when you have a headset on and the phone is not in contact with anything that will hit a key on the phone, the issue still occurs. I was wondering if there was a firmware issue because they discontinued this phone. Thanks, Ted

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Re: Beeping on the other party's phone while a blank...

Ted, The blank space you hear is the phone sending a digit to the other end. The person you are talking to hears this tone. The voice mail also hears the tone. That is why it is responding to you. First try pulling the battery out of the phone and wait about 20 seconds. Then reconnect the battery. I would also while the battery is out take a contact cleaner and a q tip and clean around the push buttons. If it persists your battery may be going dead. Replace it with a good one.

Posted on Aug 17, 2007

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Cable, Comcast, Vonage, or whomever ). Cancelling or
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If you have made it through this checklist and you are still experiencing an audio problem, our first class customer service is available to assist you. Please have handy your account ID, phone number, name of your internet service provider (ISP), and model numbers for your Vonage device and any other devices in your network.

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