Anytime I try to use the keypad or the navigation button on my treo, they won't work. They were working fine for a while, but now they don't function at all. I have tried resetting the phone. The only button that works is the button with the home symbol. Any suggestions? Thanks!
I am currently battling the same problem! The only key working on my keypad is the 'p' key, so I'm rather screwed. I've read many places online; however, that the problem is in the membrane underneith the keypad. Apparently it gets grimey or sand/dirt could get in it and it causes some of the keys to jam. You can purchase a new keypad here: http://performancepda.zoovy.com/c=1MywSpzr1JEqf54FSFslR8GzP/product/TREO650FLEXKEYBOARD if you're that interested.
As for me, I'm prying the sucker apart to see if I can do it myself!
Hope I was of help!
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All the TREOs (6xx, 7xx) keypads are attached via a flat flexible copper-trace cable that sometimes simply gets loose from the phone's mainboard. This is a job for someone who is used to removing very small screws. Depending on the model there are either 4 or 6 torx screws to remove. Carefully try to pry (not pull all the way apart!) the front phone plate from the lighter silver-colored sides and when it gives only then slowly pull the back plate - the cable/connector should then be visible.
tke out the battery then get an eraser just rub the battery connector sideways....be careful not to dislocate the connector.....and put the battery back-in...u're phone work after this...just email me firstname.lastname@example.org if it works.....
Do a reset. You will lose all items on you device.
Take battery out. Put it in and hold the power button on till you see the palm logo the second time. Release when you see the 2nd logo. It will prompt you for pressing up to delete and reset. Press Up. It will take some time to reset and reformat but please wait.
After that your phone should come to the setup screen. I would hotsync after you setup to get your contacts back.
i have same problem. i start up my nokia...and it asks for my pincode....but when i press the numbers on the keypad, nothing will come up on the screen.
if i take out my sim,the phone start up and goes to the 'desktop' page where my screen saver picture and all the usual buttons are however still i cannot navigate this screen. seems like the keypad is not recognizing it when it is pressed....how to remy this please someone?
make sure first of all that there arent any screws missing or loose in the back by removing the battery cover....thats can cause the keypad buttons to not have a good connection to circuit board... if thats ok then you can use a toothbrush and some alcohol (denatured alcohol if possible) to rub and clean the keypad. If all that fails, I know that Sprint offers repair for their phones.
it could be that your phone could have goten bricked which means that it locks your phone aka virus its very comen with all this 3 party software or the software made your phone have a system error makeing you have no way of fixing it phones are hard to fix not like a computer so your phone maybe done.
Sure. This involves taking the phone apart. Fortunately, it isn't difficult. Go to "mytreo.net, and find the BUZZ FIX. It will give you instructions with photos of how to open your 600 and perform the BUZZ FIX. Do that while you have the phone open.
You will disconnect the battery in that process. Carefully lift the board that the battery is mounted on and this will expose the KEYPAD. Remove it, clean the keypad, and the pressure contacts below it -- carefully with a Q-tip and a little water and perhaps a little alcohol.
Put the keypad back in place. Put the board back in place. Reconnect the battery after performing the BUZZ FIX (you may as well do it while you have the unit apart because you will have the buzz sooner or later).
Put the case back together. Tighten the screws. Turn the unit on and make a call. If it doesn't work then you are in trouble.