I have a "Gryphon" handheld that will not read some bar codes on Medical consumables such as Balloon Catheters and Stents, I have these codes and can send them to you, I would like to know which configuration to use from the Manual. I have asked the supplier but they do not seem to be able to help.
Do you currently have hand-held inventory scanners?
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<p>Bar code symbols are composed of a number of adjacent bars
and spaces of different widths of pre-defined codes. A barcode scanner is used
to read or scan the bar code symbol to represent the information to decode.
Once the symbol is scanned by a handheld reading device or another, can then be
used by computer software to track inventory and perform other functions.
Microsoft Excel is a computer application that use bar code information can
make the business perform. <br />
<p>1. Insert bar code scanner to your computer using the
"interface cable keyboard wedge". The keyboard wedge interface cable
looks like the printer port of your computer, and differs only in that a
connection between the scanner bar code and serial number of your computer or
USB port. The cable is provided as a peripheral pattern with hand-held bar code
scanners. <br />
<p>2. Open Microsoft Excel on your computer after the bar code
scanner connected to your computer. <br />
<p>3. Links on the Excel cell to the bar code to enter and bar
code scanning to load it into Microsoft Excel. <br />
<p>4. View the data in Excel file is translated into a vision
of the bar code information. <br />
Jaquino, there is a programming bar code to reset the device to factory settings in the user guide. I know you said that it is reading other bar codes like they are not programming bar codes, but have you tried this bar code? Usually it works, even when the device is totally hosed, unless there is some kind of hardware failure.
Here's the link to the Quick Start from the company website: http://www.handheld.com/download.aspx?download=/data/f9e7f996-9ecc-4f49-b604-32fbd754085d.pdf&filename=3800+Linear+Series+Quick+Start
The factory reset bar code is on printed page 4 of the PDF document.