Question about Maytag Neptune MAH6700A Front Load Washer

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Maytag MAH6700A Washer will go thru cycles properly only when empty. With clothes in it will fill, wash and drain, but not spin.

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Dough, these models have had issues with the wiring harness that connects to the motor. UNPLUG THE MACHINE!! Pull the unit from the wall and remove the rear panel, 4 screws back there. On the rear of the tub about the 5 o'clock position, you'll see the motor. See the wires that connect to it? Check to make sure they are properly seated in the connector and that the connector is properly, firmly seated to the motor. Then replace the panel, push it back to the wall and plug it in. Now, for the diagnostics mode and "quick spin test". Press "chime" and "extra rinse" buttons at the same time for 3 seconds or until unit beeps. This will put it in Service Mode. Now press both the "delay start" and "rinse and spin" keys at the same time. The unit should initiate a spin test which will ramp up to maximum speed and hold that speed for 2 minutes, then ramp back down. Exit Service Mode the same way you entered it, above. After doing these tests and checks, post back and let us know what happened.

Posted on Aug 17, 2007

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Have you checked the belt to make sure its not worn and loose? that would be the first thing I would check

Posted on Aug 17, 2007

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Posted on Jan 02, 2017

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Hi jbrundage1. I believe you have a UL error code on the washer. It means that the sensors in the washer are sensing the unit is unbalanced. When the washer is empty, set it to a spin or rinse and spin setting. Run the washer through the cycle empty, as it will help to remove any excess water in the tub. Also, make sure the washer is level, as it is balanced on springs, and that could be throwing the sensors off. I hope these suggestions prove helpful. Sincerely, Melanie, Maytag Social Media Representative.

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Does washer drain before the spin cycle starts?


Normally yes. There are around 12 to 20 gallons of water in the tub after the wash cycle, which will be anywhere from 63 to 110 pounds of weight in addition to the weight of the clothes. For the machine to start the spin cycle to remove this water would place a heavy load on the motor, gearcase, pullys, belts, gears, ect. With the water drained, the load is lighter, and much easier to start spinning the excess water out of the clothes. The normal cycles are: Fill, Agitate, Drain, Spin, Rinse Fill, Agitate for rinse, Drain, Spin Cycle and off. Imagine trying to spin a 5 gallon bucket of water over your head, full of water, and then empty. Which one do you think would be easier to do? And safer for you.

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That happens when for some reason any of the two drain/spin cycles are interrupted. Try this:
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hi there,

it appears that you have a door switch problem. the door latches on these machines are equiped with a mechanical switch and if this switch disengages in any way, the machine thinks that the door is open, even if it's not.

the code that you see is actually a "dS", which stands for door switch.

check the door latch, which is where the door switch is located.

thanks.

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3 Answers

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A dc error means that the clothing is not being distributed properly in the basket. This usually happens when the machine is lightly loaded. If the load seems o.k. then the problem is probably with the sensor at the side of the basket.

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