Question about Sony Cyber-shot DSC-W50 Digital Camera

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Help when i turn on the camera I get a black screen with 'access"then says (while beeping)Turn the power off and on again with the E:91:01 blinking.It won't take picture and the zoom won't physically move.I can look at all my previous pic and zoom those.....but I can't take anymore:-(

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Re: help

If this error message appears, turn off the camera and remove the batteries for 30 seconds. Afterwards, reinsert the batteries and turn the camera back on. If this doesn't work, perform a manual reset of the camera. If you need an online manual here is a link with troubleshooting

Posted on Aug 26, 2007

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When I turn my camera on, the screen remains black and says turn power off and on. Upon doing so, when i turn it on again, it begins beeping and says turn power off and on. But if I go to the view pictures...


Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, press the RESET button located above the PHOTO button which will change all settings back to factory default. The images and videos will not get deleted.

If the issue persists, service may be required.

Thanks for contacting FixYa

Jan 30, 2010 | Sony Cyber-shot DSC-M2 Digital Camera

1 Answer

My Sony DSC-w55 turns on and reads on ACCESS on black screen.

try to remove the battery for a few minutes this should refresh its system once you power it up again.

Aug 10, 2009 | Sony Cyber-shot DSC-W55 Digital Camera

2 Answers

Every time I try to turn the camera on it beeps and the screen says access... then says turn the power off then on again. Why?

This problem is related to optical zoom motor,The part detail is given below:
Part No. Description
A-1231-924-A LSV-1160A

Replace the said part number and your camera work fine again.
Thanks for using fixya.

Jul 29, 2009 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

Camera won't turn on, just beeps

first check the battery... charge or replace it... else reset the camera or repair

Sep 05, 2008 | Olympus Camedia D-510 Zoom Digital Camera

1 Answer

I have a sony cybershot, model DSC-W55. when i press the power on button, the camera does not turn on as it usualy does. instead, i get a black screen with the word Access on it. (also, when i turn the...

You can try contacting Sony - maybe through online chat if its available for free. From what you have described, it sounds like a hardware failure. Contact Sony, and if it is a hardware failure, they will replace it for free. Or, if you have bought it from a big retailer (i.e. bestbuy, futureshop, etc.), you can try asking them for an exchange for a new camera. They will send it the old, broken camera into Sony for you and replace the camera with a new one. Just make sure to take out your memory card first (don't wanna lost all those pictures in there).

Hope this helps,

Aug 17, 2008 | Sony Digital Cameras

2 Answers

Sony Camera DSC-W30

Shoot 10-15 times hard thats all..

Jun 08, 2008 | Sony Cyber-shot DSC-W30 Digital Camera

2 Answers

Sony cybershot 4.1 megapixels mpegmovie vx dsc-s90

Yeah, try to tapp the lens assembly with finger when it keeps going in and out.

May 05, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

3 Answers

Error message

my camera did the same thing, lens retracts 3 or 4 times, and then proceeded with an error message "turn off and on again". I pressed the power button probably about 10 times, didn't work, so then i gave it a good smack on the top of the frame a few times while repeatedly pressing the power button and it did the trick. Hasn't gave me problems since...hope it helps

Mar 29, 2008 | Sony Cyber-shot DSC-W70 Digital Camera

2 Answers

Sony DSC-W30 ACCESS problem

try hitting it against something harder (like a table). I just did and it worked for me.

Jan 28, 2008 | Sony Cyber-shot DSC-W30 Digital Camera

3 Answers

Can't snap a shot

Send it back to the retailer if in warranty or contact Sony support for a repair/replacement quote

Aug 17, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

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