Question about Lexmark JetPrinter X1185 All-In-One InkJet

1 Answer

Paper will not feed

My paper will not feed after printing just hear rollers runing but no paper feed I tried reboot download drivers again and no paper jam

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert that has over 500 points.

  • Expert
  • 390 Answers
Re: paper will not feed

Check for a jam again somewhere in printer unit, rollers, teeth, down back in paper feeder area. I thought i had no jam in my unit either until i got a torch and found the tiniest slip of a shred barely noticeable right in the middle of the teeth/roller. Remeber to turn it off after this, to reset it.

Posted on Sep 01, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Fix repeated paper jams on Lexmark 901 Pro

If you are getting a jam and there is no paper visible then a likely cause is a false jam that is caused when the paper is not picked up from the tray at the start of printing. Send a print job and listen closely. If you can hear the pickup rollers turning but no paper is being pulled into the printer then either the rollers are dirty or are worn and need to be replaced. Trying printing from a different tray or the manual feed tray to eliminate a fault with a different component on the printer.

Oct 14, 2014 | Lexmark X Printers & Copiers

1 Answer

MyHP psc 1315 printer scanner keeps saying im empty but it is filled to capacity with paper. what can i do

Hi chrisneil,

This issue is generally caused by dirty rollers. Dust, paper scraps, and grime build-up on the paper feed rollers can cause paper jams. Follow these steps to clean the paper feed rollers.

Step one: Clean the rollers

Gather the following materials:

1. A clean, lint-free cloth, or any cloth that will not come apart or leave fibers Distilled, filtered, or bottled water (tap water might damage the product) Clean, lint-free cotton swabs.

2. Disconnect the power cord from the rear of the product.

3. Press the tab on the left side of the rear access door, and then pull the door outward to remove it.

4. Lightly dampen a clean, lint-free cloth with bottled or distilled water, and then squeeze any excess liquid from the cloth.

5. Press the cloth against the paper feed rollers, and then rotate them upward with your fingers. Apply a moderate amount of pressure to remove any dust or dirt build-up.

6. Locate the pick roller on the left side of the product below and behind the paper feed roller.

7. Lightly dampen a clean, lint-free cotton swab, and then use it to clean the pick roller.

8. Allow the rollers to dry for 10 or 15 minutes.

9. Check the rollers on the rear access door. Make sure that the rollers are not missing, that they turn easily, and that they are springy when you press them. If the rollers are damaged, replace the door.

10. Reattach the rear access door. Align the door pins with the slots on the right side of the rear of the product, and then push the door forward, snapping it into place.

11. Press the On/Resume button ( ) to turn on the product.

Step two: Print a self-test report

Print a self-test report. See the section on how to use these solutions at the beginning of this document.

If the self-test report does not print when slowly pushing the paper farther in , repeat the previous steps to clean the rollers again. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product. If the self-test report prints when slowly pushing the paper farther in , try printing the original document again. The paper might not have been loaded far enough into the product. If the issue is resolved, there is no need to continue troubleshooting.If the paper only feeds through the product when you slowly push it farther in , repeat the previous steps to clean the rollers again. If the issue continues after repeated cleaning, skip the next solution in this document, and then service the product.

If the self-test report prints , try printing the original document again. If the issue is resolved, there is no need to continue troubleshooting.If the self-test report prints, but the original document does not , continue to the next solution in this document.If the self-test report does not print , try printing the report again. Listen for the rubber paper-pick rollers; you should be able to hear them rotating. Then, try slowly pushing the paper farther in until the roller engages to pick up the paper. Be careful not to push the paper in too far, which can cause paper jams.

Hope it helps.

Thank you for using FixYa.

Aug 23, 2011 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

While printing with OKI C5600 very often error message pops up about jammed paper though no REAL jam happened. To solve I just open and close paper tray and front door. JAM PAPER error is real pain if...

Have you tried cleaning the paper feed roller(s)? Either soap & water OR isopropyl alchohol with a cotton ball will do, just make sure the rollers are dry before trying to print again, otherwise damage to imaging unit (drum/toner unit) could occurr. If the printer doesn't feed in the first place, the printer thinks it has a jammed paper, thus opening paper tray and front cover resets misfeed/ jam condition. Let me know your progress....Tim

Oct 24, 2009 | OKI C5500n Printer

1 Answer

My laserjet 1020 develops a paper jam after printing the first page of a multipage print instruction .I have deleted the printer and re-installed it including all drivers but problem still...

Reinstalling the printer is related the Software.
If the paper gets physically jammed than its the driver setting issue or hardware issue.
Check if two sheets get jammed or only one sheet.
If it is two sheets than printer is picking up multiple sheets and paper gets jammed.
If the printer is jamming a single sheet than remove the Tray and look there is rubber roller inside if there are marks or lines on that rubber roller or if the roller roller is worn out than that rubber roller called as paper pickup roller need to be replaced.
If that looks fine than try to priny using manual feed and if the problem persists from manual feed too than try another toner cartridge
If the problem is not from Manual feed Tray that Replace the main Tray with known good Tray and check if the issue resolved.

Jul 01, 2009 | HP LaserJet 1010 Printer

1 Answer

Paper pulls to the right, jams, won't print, tried different paper still won't print

Sounds like the feed rollers need cleaning.
Clean the feed rollers, lint free cloth,bottled water.
wait for them to properly dry

Revolve the feed roller bar as you clean them, to clean the feed rollers all the way round, remove all particles from them.

Check you ADF grips are set correctly, if not you will get mis-fed sheets. check the tray is sat properly too or mis-feeds.

Check paper size is correct in print properties too.
Should be good then
Try print.


Apr 21, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Epson cx3800 paper feed problem

no you might have a paper jam somewere and mabe you ink rollers are dry you might have to tell the printer to to a pre test and clean and if there is a paper jam it should be a slot on the back by the roller should be a tap that shows the tollers look for a pice of paper jammed somewere in the roller you migh have to take the paper out to inspct it for a paper jam and if none mabe the print heads are dry and it dosent feed the paper then could be it ok clean the print heads tell the printer to to a roller clean and then after that if no paper jam no were try printing a page take all the paper out and feed it manually and if it prints then some printer want feed if you have filled the paper tray up try putting less and then try

Jan 29, 2009 | Epson Stylus CX3800 Printer

1 Answer

I have a Samsung CLP-600N. When I try to print I get a Paper Jam Tray 1. There is no paper jam. The paper is not feeding. I tried to hold up the Sensor arm and tried to print again. The feed does not...


In my experience, very rearly is the sensor bad, the sensor is a simple optical sensor activated by a flag. All this sensor does is indicate if there is paper in the tray or not. The most likely problem is that your paper feed roller,(the rubber roller at the back of the printer in the paper tray area) is embedded with paper dust as is very comon on these units. try getting some water or even better still some eucalyptus oil and clean the roller. try to print again and see waht happens.


Dec 11, 2008 | Samsung CLP-600N Laser Printer

1 Answer

Paper jam followed by printing pics

just check to see if there is any obstructions were the paper is going through, unplug printer cables, press power button for 20 seconds without any cables connected, it will refresh printer memory, connect cables back,try photocopy, if nogo, printer fualty

Nov 04, 2008 | Dell 948 All-In-One InkJet Printer

2 Answers

False Paper Jam Error

Make sure the paper tray guides are set against the paper more likely to be the back guide not pushing the paper to the front of the tray. If you have the guides set correctly then place one sheet of paper in the tray and blot some methylated spirits on the leading edge along the page width and close the tray and try printing something.

You will have a jam repeat process 3 or 4 times then open tray and remove paper. Where you soaked the spirits into the paper there should be a grubby mark where the feed roller has rubbed and cleaned. Wipe the tray dry and put fresh paper in then hopefully you will now be able to print. If you cannot then the likely thing is that the paper feed pickup spindle is broken and will need replacing.

Hope this helps you and please rate me
Thanks J

Dec 14, 2007 | HP LaserJet 2420 Printer

Not finding what you are looking for?
Lexmark JetPrinter X1185 All-In-One InkJet Logo

Related Topics:

627 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Printers & Copiers Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers


Level 3 Expert

18258 Answers

Are you a Lexmark Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides