Motorola MD7091 Cordless Phone
Problem for Motorola MD7091 Cordless Phone (MOTMD7091)

Accessing call waiting




By krishnadas on Mar 20, 2009

" "
We have call waiting with Verzonas carrier and I'm unable to answer a second call when I'm on the line. It beeps. what button do I press(teh equivelent of a Flash button) to access the second, placing the first caller on hold?
Comments:

Mar 20, 2009

- Thank you for your speedy reply, ki6am. I have tried this. I just attempted it again. Testing it with a second call coming in, when I push the hang up button, as you suggested, it will place the first caller on hold successfully, but the second caller is not there (made it with my cell phone). After a number of rings the voicemail comes on for second caller to leave a message).

By the way, it is Verizon. I made a typo in my first message.

Any other suggestions? Much appreciated!

Mar 20, 2009

- Not cellular. It is a business office line through a wall jack. There is high speed Internet. I looked on invoice and couldn't see if it was a "FIOS". You still think the problem may be on their end?

Mar 20, 2009

- Not cellular. It is a business office line through a wall jack. There is high speed Internet. I looked on invoice and couldn't see if it was a "FIOS". You still think the problem may be on their end?

Mar 20, 2009

- "POTS"...that's a new one for me. I'll call Verizon, although, between the promptings and the wait time, it is a nuisance dealing with them.

We do have a second line, as well. The phone is a Motorola, Model #MD7091. Thank you for all your help!

Mar 20, 2009

- You have been a great help. Thanks, again. I really appreciated your quick response time. I have a call into their tech support and they are trouble shooting. Take care.

Best Solution

posted on Mar 20, 2009
Helpful)

ki6amd

Rank: Master 
Rating: 92%, 28 votes
I haven't heard of Verzonas, however if this is a cellular carrier, just press the answer button on your phone. If this is a land line carrier, press and release the hang up button on the wall unit (for a corded phone), or for a wireless phone, press the answer button.
Comments:

Mar 20, 2009

- I thought you meant Verizon, but wasn't sure. If this is cellular telephone service you should be hitting the answer button, not the hang up.
I need to clarify... Is this Verizon's home phone service (through a standard wall jack), cellular service, or their newer VOiP (where your phone service comes through your Verizon "FIOS" internet connection?

Mar 20, 2009

- If this is Verizon's "FIOS" (telephone, internet, & television) service, you might be having troubles on Verizon's side of things and might need to give them a call and have them fix this issue.

Mar 20, 2009

- Okay, this is either what's known as "POTS" (or Plain Old Telephone Service), or one of a handful of other multiline services (if you have multiple telephone lines). I would probably call Verizon, at this point. It is possible this is something on their end of things. How large is your business (how many phone lines do you have)? And what kind of phone do you have?

Mar 20, 2009

- I wish I could help more, but unfortunately without being able to test the wires in person to see how they have the wire pairs this would be extremely difficult to trouble shoot over the internet. Verizon should be able to send a technician to help trouble shoot this issue. Again, I've very sorry I could not help more.
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