Question about Microtek ScanMaker 9800XL Flatbed Scanner

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"Scanner not found" message

Tried to use the scanner and am unable to do so. Have no idea why the computer cannot find the scanner. Machine starts up fine and seems ready to go. I removed the scanner from the hardware list, uninstalled it and then re-installed it to no avail.

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Re: "Scanner not found" message

After new Windows XP drivers installation, the scanner was found

Posted on Sep 05, 2008

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Re: "Scanner not found" message

I have found a support site for your scanner that may be of some help... Please check your ports are compatible.. as far as speed and type. Have you installed the MOST up to date drivers etc? Check all cables etc.

Posted on Aug 17, 2007

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I upgraded my computer to XP sp3 , Now I tried to intall the scanjet 2300C but it is not working and message is displayed as " Unable to start the application- the Java Virtual Machine can not be loaded,...

I think you have installed Java to your PC. You have download then install the Java in your PC. then try again.
The link where you get JAVA is given below:

Oct 01, 2010 | HP ScanJet 2300C Flatbed Scanner

1 Answer

Computer can't "see" scanner even though plugged into USB port

please check:
if other usb-devices work with your pc, so usb ports of your machine are ok.
try connecting the printer to another machine, using same procedure as u did with the old one

did you get any installation cd with it?
any newer drivers for your win-system available?( inet, manufacturers homepage)

if your system and the printer passed the hardware check, install newer drivers and try again.

wish u luck

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Unable to select TWAIN source

tried uninstallin and installin canon scanner drivers..nothing works..still seeing unable to select twian source..

so i tried an we go..
on vista 64 os/vista any Start>All programs>Windows fax and scan

next click new scan on top and that got me going.

some say there are issues with the way usb talks to old scanners with new operating systems like mine (vista 64). hope it helps until you find the actual cure.

Jun 24, 2008 | Canon LIDE20 Flatbed Scanner

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Artec e +48u scanner

quite possible the scanner motor finnaly gave out but lets look at other things first

try connecting to another usb port on comp before that completly take out all of the scanners drivers and programs this could be a simple file corrupt

i know you tried this but sometimes putting a new driver over old driver doesnt usually change the old drivers properties this is when you completly take out all drivers and software and start from scratch for this scanner

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1 Answer

I get an error message 2019 and unable to connect to twain device

Make sure that your scanner cable is not tightened too much. I had this challenge and found that by simply loosening the cable connection, this error message dissappeared.

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Scanner not responding to preview scan

Try this as a last ditch effort. Remove the software. Reboot the computer and come off line. Disable the Anti Virus program. Now install the soft ware. Then try. If the red light still flashes then assume it is new scanner time.

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HP ScanJet 6200C

Did you try connecting the scanner to a diffrent computer or tried a different cable to connect it to the computer?? Try this and let me know if there are any further concerns. Good Luck

May 11, 2007 | HP ScanJet 6200C Flatbed Scanner

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