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Tags:

drivers, installation, driver scanner, scanner, windows xp

Microtek ScanMaker 9800XL Flatbed Scanner

"Scanner not found" message

posted by Joee on Aug 16, 2007

Tried to use the scanner and am unable to do so. Have no idea why the computer cannot find the scanner. Machine starts up fine and seems ready to go.
I removed the scanner from the hardware list, uninstalled it and then re-installed it to no avail.

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Best Solution

posted on Aug 17, 2007

Silverdragon

Rank:

Wiz
Rating: 82%, 750 votes

I have found a support site for your scanner that may be of some help... Please check your ports are compatible.. as far as speed and type. Have you installed the MOST up to date drivers etc? Check all cables etc.

support.microtek.com/product_dtl_2.phtml?prod_id=22

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Solution #2

posted on Sep 05, 2008

FunkLexikon

Rank:

Apprentice
Rating: 0%, 0 votes

After new Windows XP drivers installation, the scanner was found

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