Question about SanDisk Sansa e260 MP3 Player

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Nothing works ok i have put up an updated firmware then its saying the i have to go to recovery mode then i tried every solution i have dont it so many time i can do every step only to have no effect on this mp3 so HELP ME

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  • 8,596 Answers

Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Posted on May 23, 2008

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Do not worry! I had the same problem as you before and got it fixed perfectly! Go to this thread and read the instructions carefully.

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Dec 28, 2008 | SanDisk Sansa e250 MP3 Player

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Zen Micro wont exit recovery mode or clean up


OK to everyone who messed up the firmware of Zen Micro and run vista, u r all idiots, including me. my zen was stuck in recovery mode and recovery menu as everyone experienced and tried to upgrade the firmware via the firmware updater that didnt work, right? ok through research and time i came to realize that what was causing the updater to fail (...please connect your media player...) is windows media player 11 (ELEVEN !!) zen update firmware will work only with windows media player 10 (TEN !!) installed. y? i dont know and i dont care anymore now that my micro is fixed up and running with the latest released firmware.
method 1:
u can find smne with xp and wmp10 (rare) install drivers and run the updater or
method 2:
u can DIY and since it is impossible to uninstall wmp11 i did the unthinkable, no no not format and install xp to use wmp10 no no.

instead i used a program called VIRTUAL MACHINE WORKSTATION 6.5 (for links keep confidential suppling ur email to me) this program will allow u to install and run several operating systems at a time regardless of your current hardware, it will run as an application in vista O/S. so i installed xp pro (on vmware 6.5) that i had handy somewhere, and then the drivers from the creative disc. then i run the firmware updater and yes it recognises my zen for the first time and loads a brand new firmware. easy as that, zen reboots and main menu appears, what a joy.

so all i used was:
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creative disc
firmware updater by creative

installing operating systems on vmware is very easy and doesnt require restarts etc.. u can switch through vista and xp like a window application just like that.

hope this helps, zen micro is by far the ultimate mp3 player for its sound breathtaking performance and loudness, totally worth the trouble. this is 100% fixable

Jul 09, 2008 | Creative Labs Zen Micro MP3 Player

1 Answer

Still messed up.


hi yes it should be in recovery mode when doing this
does the firmware tell you when to connect the mp3 player to computer once in recovery mode open firmware file then when it asks to connect then plug into your comp if it dont work this way then plug into comp before opening firmware file give this way a try also.
But the mp3 player needs to be in recovery mode whilst doing this

if this still dont work then try a different usb port failing this then their is a problem with either the cable or usb port or conection on mp3 check cable and connections at both ends make sure no dirt or paper is stuck in mp3 end ok

Let me know what happens ok

Apr 09, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Wont load


hi try this
1 with mp3 player off switch lock/hold button to on
2 press and hold rec button on left hand side keep held down
3 switch on whilst still holding down rec
4 it should now say recovery mode
dont do nothing now dont connect to computer before you do this goto sandisk website and download the latest firmware once downloaded open the file then it will take you through the process of updating the firmware ok
let me know how you get on ok and if you need further assistance ok

Apr 09, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My mp3 player wont work it's at the refresh datebase screen.


hi what you need to do is goto sandisk website and download the latest firmware but before you do that try and put the mp3 into recovery mode if it goes into recovery mode then you can install the latest firmware this is how to put it in recovery mode
1. unit off slide lock switch to lock position
2. hold down rec button on left hand side
3. whilst holding rec button switch mp3 on whilst still holding rec button
this should now be in recovery mode now download firmware and follow instructions this should solve your problem as long as it is a software problem let me know how you get on ok

Feb 25, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Please help


hi alot of people have been having this problem what you need to do is put the mp3 player in recovery mode ill tell you how to do this in a minute ok.
But what you need to do first is go to the sandisk site nad download the latest firmware for your mp3 player now when you have put your mp3 player into recovery mode and downloaded the firmware when you select the firmware from your computer once its been downloaded it will talk you through the process of reinstalling the firmware.
So the best thing to do first is goto their site and download the latest firmware ok once you have done this then follow these instructions to put your mp3 into recovery mode this is how you do this ok only do this once you have the firmware downloaded to your computer.
1. with mp3 off push lock switch to lock position
2. hold down rec button on left hand side keep held down
3. whilst holding rec button down press on button untill it comes on.
It should now say recovery mode now try installing the latest firmware this should now have solved your problem if not let me know then i can assist you further ok

Feb 23, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Problems with Reloading Firmware. Please Help.


to upgrade firmware you have to do it from the pc.

try downloading the
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By the way, before updating the firmware, let the battery have a full charge, ok?

Jan 29, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Still wont work


try downloading the MP3 player recovery tool from Creative's website (the tool contains the latest firmware update available -- 1.15.03). Plug your ZV+ into your PC, run the program and let it update the firmware. Then format, reload your music and try it.

By the way, before updating the firmware, let the battery have a full charge, ok?

I hope it won't keep freezing on you after the update

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