Question about ViewSonic VA1703wb Monitor

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My monitor is not allowing me to display a resolution

I was running out of space, uninstalled several programs taking care of not deleting any shared libraries, also I installed the latest windows updates and now my monitor is not recognizing the best resolution. I asked viewsonic and told me to reinstall de videocard drivers, which I did. I have more choices of resolutions but not the suggested for this monitor (1440 x 900).

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  • ebautistav Aug 17, 2007

    Thanks craig for the information. The problem turned out to be a misconfiguration in the video card. I have an nVidia GeForce2 MX/MX 400 that originally does not support this resolution, but after searching for a while I found out that the card's control panel has an advanced option to create additional resolutions. I finally solved this mystery at 1:05am.

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If you have the origional CD that came with the monitor, use that to re-install the drivers for the monitor back onto the pc. Then go to viewsonic and look for updates. Do a "system restore" and put the system back to the condition prior to doing all of this. I will re store your files to what they were but "system restore" will not roll back "windows updates". This will tell you if it is something you did or windows did.

Posted on Aug 17, 2007

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I have a Compaq Presario 5420 computer and bought


You'll have to update your drivers for your video card by going to the Mfg. website and seeing if they have any later drivers than you're currently using. In my case, the 1440x900 monitor was recognized when I downloaded later updates, though upon initial installation it wasn't recognized. My card is an ATI from about 6 years ago.

First, we'll try setting the correct screen resolution. Go to an area of your desktop that has nothing on it and right-click with your mouse. Select the "settings" tab. See if your monitor is described properly in the drop-down box. If not, you may have to install drivers for it to get the proper resolution. Take a look at the slider and see if you can slide it to the proper native resolution for your monitor.

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