Question about NexxTech Portable Hi-Speed USB 2.0 Kit Hard Drive

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Cannot access files

After using the external unit for backup for about a year - suddenly I get a "Please insert disk into drive" message. I cannot read my external at all - it shows as empty.

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Re: Cannot access files

Try starting the pc with the unit plugged in. then after the pc is completely started and the desktop is set then directly restart it manually (not by cliking on restart) then allow to scandisk all the drives, do not remove the external unit. it will alos scan and may be the file system problem will be gone. and u will get ur data. if not success then tellme. i will give u another guarranteed suggestion,. ok.

Posted on Aug 16, 2007

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