Question about NexxTech Portable Hi-Speed USB 2.0 Kit Hard Drive

1 Answer

Cannot access files

After using the external unit for backup for about a year - suddenly I get a "Please insert disk into drive" message. I cannot read my external at all - it shows as empty.

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  • dee55 Aug 16, 2007

    It didn't help. I am still getting the insert disk message Thanks for the quick answer.

  • Anonymous Dec 27, 2007

    i have the nexxtech portable hi-speed usb hard drive kit. Vista no longer recognizes it. how can i get Vista to recognize so i can open. it says i have disc drives connected.

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  • Contributor
  • 16 Answers

Try starting the pc with the unit plugged in. then after the pc is completely started and the desktop is set then directly restart it manually (not by cliking on restart) then allow to scandisk all the drives, do not remove the external unit. it will alos scan and may be the file system problem will be gone. and u will get ur data. if not success then tellme. i will give u another guarranteed suggestion,. ok.

Posted on Aug 16, 2007

  • Dhaval Patel
    Dhaval Patel Aug 18, 2007

    did u get scandisk after restarting
    did you external did scaned
    just try once more
    then
    do
    this
    download any data recovery soft from internet and recover your data back
    but timebeing do not copy paste any data on your hdd as it would overwrite uir previous data
    ok
    send me ur reply thx

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Posted on Jan 02, 2017

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How back up your files (data) before doing system restore


<p>1. Use of pre-installed backup tools. Many computers have a backup software installed when you buy (including Time Machine backup and restore for Mac or Windows). These tools are designed to transfer files to various media they create on the computer hard drive or external hard drive, you can prevent a total loss of data is performed. When you open the utility, follow the onscreen instructions to complete the backup. <br /> <p><br /> <p>2. Back up important files on a USB stick or Memory Stick. Insert the stick into a USB port on your computer. Drag the selected files to the disk icon on the desktop (Mac) or PC (Windows) will appear. Flash drives and memory sticks are very mobile and can be stored in small spaces such as basements. Although they generally do not have a capacity of more than a few gigabytes (GB), they are large enough to store your important files. <br /> <p><br /> <p>3. Enter an external hard drive. These external hard drives usually have a very large capacity and can therefore keep most or all files on a disk. Connect the external hard drive via a USB port. You can drag and drop files on your hard disk or use it as a means of backup using a backup utility installed. <br /> <p><br /> <p>4. Burn your important files on a CD-R or DVD-R. an entire hard disk backup can be many slices, so this option is ideal if you want large media files or documents for easy access later. Insert the CD into the CD-ROM and follow the instructions on the screen (for Windows and Mac) to back up and store files. <br /> <p><br /> <p>5. Upload files for storage in the cloud. Services in the Internet cloud storage (like Mozy and drop-down box) are great ways to backup files to the internet access from any Internet enabled device. Important files with sensitive information may only be attached to a back-up cloud services such as Mozy. Clouds, Drop box is ideal for backing up photos, videos and other files less sensitive.<br />

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1 Answer

E:\ is not accessible The disk structure is


This is usually an external drive - if you are trying to run from a cd/dvd, make sure you are selecting the correct drive. If you are operating from a "jump" drive, also known as a "flash" drive, this is usually caused by removing the external drive while it is being used (when files are currenlty accessed) and the drive file has not been closed before removing or shutting down the computer. Unfortunately, this is unrecoverable at this point, and you will possibly need to format the drive (external, not internal hard drive) - first, however with the drive inserted, go to the "computer" file (under start menu) and right click on the drive - select "safely remove". This may then allow you to access the drive again. You may need to take it out of the port, then reinsert it so the computer will re-detect the files. If this does not work, you will then need to format the external drive.
Please let me know if you need further assistance.
carsandcomps,
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I have a Zip 250 disk that will not read. When I insert the disk in the external disk drive, it will spin and stop a few times and that's it. When I try to access the disk/drive letter via "My Computer",...


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Hello and thank you for using Fixya's services.

This problem happens quite a bit with Windows Vista. It seems that Windows Vista puts a hidden file in the backup; which locks the device.

Open the external device (Windows 7 is fine). Click on "view hidden folders and files." Delete any hidden files you may have in the external.

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Hi Maxtarm,

It sounds like either the drive or enclosure is failing rather quickly.

The first and cheaper solution is to take the drive to your local computer shop and have the techs there move the harddrive into a new enclosure and test it. If it works in the new enclosure, you're done, but please take my advise and never rely on a single copy of your files. Always keep your important files in 2 or more places, on your computers hard drive, external drive and a backup to CD's or DVD's you can store in a firesafe or friends home is a good idea.

Now assuming that change of enclosures doesn't work, you will need the help of a recovery pro to get your files back. If that is the case comment back here with your location (Country, state, city) and I will advise you on a reputable recovery provider in your location.

Hope this helps Fixya,


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