Question about SanDisk Sansa e200 MP3 Player

1 Answer

Sandisk Sansa e250

When iam on the mp3 i go to videos and select 1 it frezzes up then i have to reset then when i try taking them off the mp3 freezzes help me

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 8,596 Answers
Re: Sandisk Sansa e250

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

How do I reset my Sansa e250?


For resetting Sansa e250 to factory settings:
Start from Main Menu.
Next select:
Settings (image of an equalizer)
Reset All

Having problems reading the language first choose yours, select:
Settings (image of an equalizer)
Language is the 5th option after Settings
Change the language to the language you prefer

Jun 20, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa mp3 player could not detect micro sd add on card

I believe you can fix it by going on the player, then to settings, then to USB mode, and switching it from MTP to MSC. If you're in MSC already and it fails to recognize, then I don't know. :(

Dec 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer


Reset, then run Sansa Recovery Tool

Nov 30, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer


its new and its frezzing.dosent turn on unless is connecte to computer

Nov 28, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

I am having trouble coverting/loading vdeio on my Sansa E250. I covert the video and see it covert but it is not on my sansa under video. I see the file under photos and when I click on it it said the...

1. Go to my Computer
2. Find the Sandisk Player
3. Select all your videos
4. Drag them to the video folder
5. You should be able to use your videos now.

Apr 08, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Dont know how to put pictures in my mp3

To transfer photos and video to your Sansa e250:
1. Open Sansa Media Converter on your PC
2. Connect Sansa e250 to the computer.
The detected Sansa e250 will list the available space and total space on the
device. If more than one device is inserted, only the first device will be
3. Add the media files to be converted
4. The Sansa Media Converter will place all files in MyAlbum unless you
type in a new Album Name at the bottom of the screen. Use this option
to organize your files and slide shows.
5. Press to start the conversion process. A status box will appear
showing which file(s) are being converted.
6. Photos and Video can not be transferred to the microSD card.
7. Do not move your photo or video files from the location the Sansa
Media Converter places them.
8. See Safely removing your Sansa from the Computer instructions

Also you can take a look at the manual on page will give you a visual Image..

If you need further assistance you can contact sandisk or myself
The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Mar 31, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa dont turn on

That sounds like you need to update the firmware on your device..whenever you reset your device it reset the firmware so it can start the manufacturer mode...I would recommend you to update the firmware and after that your device should work is the link for the firmware...

Jan 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer


This should solve it;

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Nov 17, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

How can I take off the movie?

go to MY COMPUTER>SANSA E250>VIDEO then delete the videos that you no longer want onyour device.

Dec 13, 2006 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e200 MP3 Player Logo

Related Topics:

25 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

93861 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides