Question about Creative Labs ZEN Vision:M Digital Media Player

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Zen Vision:M cuts off in middle of songs....

I have a Creative Zen Vision:M that is a few months old and I use Napster to download new music to the player. I have found that when I download music from Napster the music will not play in its entirety. Instead, it will cut off at random points in the music and then skip to another file. I have found recently that some of my original MP3 files also have this problem, but they will play through on my computer, as will the Napster songs. The fix I have found thus far is to redownload each song in question, retransfer the files to the player and hope that works. Half the time, however it does not. This is extremely frustrating as I download several songs at a time and transfer them all (as instructed by Napster) at the same time. When I play them on my player about 90% of the songs will only play 1/4 of the way through before stopping and skipping to another song. Does anyone have any advice for me? I have contacted Napster and Creative and have gotten nowhere. I have updated my player with all of their current links and am at my wits end trying to figure this out. Any information would be greatly appreciated. Thank you!

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Re: Zen Vision:M cuts off in middle of songs.... - Creative Labs ZEN Vision:M Digital Media Player MP3 & Digital Media...

Download the latest firmware from creative.

Posted on Dec 21, 2007

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A few possibilities. Go to,/?St=224,E=0000000000373151655,K=1742,Sxi=15,Case=obj(8179),Kb=ww_english_add,VARSET=ws:

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Creative ZEN players do not currently support album art from Rhapsody version 4.0.
Album art is either embedded in a track, or exists as a thumbnail image in a separate file, allowing one album art file to be associated with an album. Currently, Rhapsody only supports album art embedded in the track. Future versions of Rhapsody are expected to support thumbnail versions.
Creative Media Explorer or Windows Media Player 10 or 11 can be used to transfer music purchased from Rhapsody to a player with album art included.

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The ZEN Vision (PF1150) requires a firmware update for Album Art. You can download the updated firmware:
If you experience any difficulty transferring Album Art with Windows Media Player 10 or 11, to ZEN Vision:M, delete WMPInfo.xml (see below), and then transfer the tracks again.

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1 Answer

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Unfortunately with Napster and Rhpasody (and a few others) you will have to resync every 30 days. The license should renew itself if you connect your player and resync, but i would check with napster's tech support b/c you might have to enable auto-sync temporarily until all of the licenses are updated. Alternatively, you can right click all 306 songs, click on "license" or "digital rights" and click "acquire license" - but that could be a real, time-consuming pain.

If you convert those songs to Mp3 format with an Mp3 converter,, you will never have that problem again.

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Error with Napster,/?St=70,E=0000000000295074190,K=561,Sxi=1,Kb=ww_english_add,VARSET=ws:,Case=obj(7931),Kb=ww_english_add
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