Ink tanks are running low... BUT!

Aug 16, 2007

- I also forgot to add, that when these error messages appear, my printer refuses to print anything at all, even after I click the OK message.

Aug 29, 2007

- Okay, so my printer worked fine after I did everything in the first solution, but now (the 2nd time I've used it since I last had problems) it's playing up, displaying the same error messages again. The printer settings are fine also... which has me pretty annoyed - as you can imagine!

Thanks for trying though, any suggestions are greatly appreciated. If you have anymore thoughts please let me know!

Aug 30, 2007

- okay!! To start with, I had not changed any settings or installed any updates that could potentially have changed the printers operation ability, previous to these instances happening. The printer seemingly started spitting the dummy for no reason. The first couple of times it happened, I would turn off the printer and computer, then restart it - and generally speaking, the printer would print fine.

The situation has got worse however, and the printer will display these error messages every time I go to print - eg. The ink tanks are running low (but they are actually full - and I have checked them...) or a message reading You have more than one yellow ink tank installed - (with which I haven't!).

The first solution suggested unplugging the printer and doing a computer virus check. I did both, no viruses were found - my computer is up to date with virus protection etc... anyways when i did the first print job after this it worked fine. The problem has since been reoccurring after this however. I also checked for conflicting drivers (solution 2), but this did not appear as a problem, as my old printer driver has been fully removed, and only one driver is installed for this printer; the person I purchased my printer from (which is also the person I purchased my computer from) installed my new printer for me, and all that jazz.

I have unplugged and replugged the printer and computer several times today, leaving a time of at least 3 - 4 hours between to clear the printers back up memory - read it on another solution for another printer on fixya.com - however the problem has only got worse; to the point that it reoccurrs now every time I turn the printer on. Pretty much, it won't enable me to print anything at the moment, becuase even after clicking the OK button to say ok - to the alert 'You have more than one yellow ink tank installed' - the print job automatically cancels, without an option for printing anyway.

The printer is just over 12 months old... I'm fearing the worst...

Sep 19, 2007

- yeah unfortunately i think my 12 month warranty ran out in the last 2 - 3 months, so i'm not really happy about it either... goodluck dealing with canon though... let me know how you go!