Question about SanDisk Sansa e200 MP3 Player

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Updated drive for the sansa e200 {2 GB} MP3 player.

Posted on Aug 16, 2007

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On the intro screen it freezez and eventually goes to the next screen and says refreshing database but it dosent refresh

This seems to happen when the database gets corrupted.

1. Turn off the player.

2. Plug the usb cable to the computer, don't plug it to the player.

3. Slide the lock switch to the right, you will see an orange strip.

4. Hold the menu button to start the player. Don't release it yet. Wait until a shutdown message appears and the player goes off again.

5. Plug the usb cable to the player end. The player should go on again. The player should mount as a disk on your computer. Find this disk and back up its contents.

6. Format the player, as explained elsewhere.

7. Disconnect the usb cable. This time the database should refresh properly. Once this is done, slide the the lock switch to the left and turn off the player.

8. Turn the player back on. It should work, but you will have to load your stuff again.

9. Redo steps 1 to 5, except that now should copy your music, videos, etc, back into the player.

10. Repeat step 7.

11. Turn the player back on. It should work again.

Dec 10, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

No Data

Format the Walkman then re-transfer musics to the player. Always ensure that the Walkman shouldn't be disconnected while transferring music.

Follow the steps given below to format the player:

Press and hold the Home button in stop mode until the Home screen appears.
Press the |<</>>| button to select the Menu and press the start/stop button to confirm.
Press the |<</>>| button to select "Advanced Menu" and press the start/stop button to confirm.
Press the |<</>>| button to select "Initialize" and press the start/stop button to confirm.
Press the |<</>>| button to select "Format" and press the start/stop button to confirm.
Press the |<</>>| button to select "OK" and press the start/stop button to confirm.
"Formatting..." appears and formatting starts. When formatting is complete, "COMPLETE" appears.

If the issue persists then service will be required.

Aug 24, 2009 | Sony Network Walkman NW-E005 MP3 Player

1 Answer

Iriver X20 database full

does the message stop you from using the iriver?
if it doesn't then there's a format function on the iriver in the settings menu...
if it does then there may be a problem with the usb connection...
either the iriver isnt responding or the computer can't read it!
for the user below there is most likely a format will fix it...

Aug 01, 2008 | iRiver X20 MP3 Player

1 Answer

Refreshing data base

Download this file:

This is the firmware update utility for Sanca c140 (c100 series) devices.

There is a howto.txt file included, follow the instructions.I am posting the instructions here for convenience.

1. Download the attached file and save it on the desktop.
(the player should not be attached to the computer at this point)
2. Double click the file to run it.
3. Accept the license agreement.
4. Remove the battery from the mp3 player.
5. Press and hold the center (select) button and connect it to the computer (keep holding the button, this is the firmware update mode).
6. If the New Hardware Wizard appears (now you can let go of the select button), do the following: (if asked, choose not to connect to the internet for updates), then choose to install the device automatically, then follow the prompts to finish the installation.
7. When the wizard comes up, or when the Update button becomes active (whichever happens first), you may release the select button.
8. Click the Update button, and then click OK to the message that comes up.
9. Wait until the upgrade finishes, then unplug the device.
10. Put the battery back in, and turn on the player.
11. Hopefully the update will be performed, then choose English for the language when prompted.
12. Check if the issue is resolved.

Jun 23, 2008 | SanDisk Sansa c140 MP3 Player

2 Answers

Refresh database

You can try to reset the device by pressing the power button for about 15 to 20 seconds..if that doesnt work I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you

Apr 10, 2008 | SanDisk Sansa e270 MP3 Player

1 Answer

Refresh database message

Check out solution 4 here:

Several people have said that it didn't work for them but it has worked 100% for me. I've bought about 10 problem Sansas from Ebay and fixed them all at (least 6) with this problem.

Feb 27, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Adding tracks to library

  1. Make sure that your hdd is connected to the power supply with the AC/DC adapter. Launch the Digital Media Manager DMM application on your PC.
  2. Click PREFERENCE to enter the preference menu, click BROWSE to select the folder where you keep all your music files. Click OK and then DONE to get the music into the library.
  3. Click EASY UPDATE at the bottom of the Library/Device view to activate the easy update screen
  4. Click the UPDATE LIBRARY or UPDATE BOTH icon to transfer new content from the music library of your computer to the hdd.
  5. Once the update finish you may click on the removal icon on the task tray to stop and eject the jukebox. When a message saying the USB device can now be safely removed from the system appears click OK.
  6. Unplug the hdd from PC and enjoy your favorite music on the move.

Jan 02, 2008 | Philips HDD120 MP3 Player

1 Answer

No database

you need to format your mp3 player in order for you to utilize this, once formattted you need to download the sonique player and this will be use in downloading songs before you transfer to your mp3

Dec 03, 2007 | Sony NW-E002BC Walkman MP3 Player

1 Answer

Refresh database fail

ALL DATA WILL BE LOST WITH THIS PROCEDURE!! You can try a ROM recovery. - TURN OFF UNIT - Place hold switch so orange shows - Hold down the REC button with the red dot on the side of the player. - Whilst holding the REC button, press the power button as if to turn on the unit - Let go of the REC button You should see the recovery console. YOU WILL LOSE ALL DATA!! However you will also have a working player. Hope this helps.

Aug 21, 2007 | SanDisk Sansa e260 MP3 Player

7 Answers

"refresh database failed" how do I do a database refresh?

i have the same problem ... refresh database fail .. i can put songs on the player but it doesn't show them or play them :-( HELP!!!!

Nov 15, 2006 | SanDisk Sansa e260 MP3 Player

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