So I have only had my Zen Vision M for a couple months and it was working perfectly fine. Then the other day I went to turn it on and it went straight to recovery mode. I tried reboot and Clean up and neither of them did anything. I went to pick Format All and Reload Firmware and when I click yes the screen says Harddisk Problem then goes back to the Recovery Mode.
Today I charged it for a while and the regular screen was showing up. Then when I took it out it seemed like it was working but all my data and songs and everything was gone so I tried to hook it up to add them all again and it the screen froze. I used a pin to restart it and it came up in the Recovery Mode again.
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had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging. posted on Feb 25, 2009
you have windows set to do automatic updates, you most likely had a
windows update installed that caused this conflict with Win Media
Player 11. No fix has been posted by Microsoft yet, so the only
workaround is to Uninstall/Rollback Windows Media Player 11. Goto
<Control Panel<Add/Remove Programs and remove Windows Media
Player 11. Follow prompts, restart computer when prompted to. Also
uninstall Windows Media Player 11 Runtime application following same
This will roll your Windows Media Player back to version 10 or 9,
whichever you had installed prior to version 11. You will need to
re-configure Windows Media Player again.
Your Zen should now be recognized by WMP and Creative software. You
probably need to upgrade your firmware at this point, follow the
instructions on upgrading your firmware, and you should be good to go.
This is a windows problem, not a creative problem. Dont blame Creative
for the screwed up hotfixes that Microsoft puts out on a regular basi
The fix for this requires you to disassemble the unit. The Vision is easy to disassemble and this issue can be fixed easily by those comfortable opening up and tinkering with electrical gadgets.The keypad board is separate from the main board and can easily become separated when dropped. Disassembly of the Vision case and re-seating the keypad board fixed this issue for me.
If charging by USB is not charging your player enough to even be able
to power up, then you're going to have to get hold of an AC wall
charger that plugs into the ZVM's round DC-IN jack (on the sync
adapter). PSP chargers work perfectly, if you have one. Let it charge
for a few hours this way, then post back.
--> Control Panel
--> Portable Media Devices
Is the Zen showing up? If not, your Zen has a bad motherboard and you will need to take it to a technician to have it replaced, or find a motherboard and do the replacement yourself.