Question about Creative Labs ZEN Vision:M Digital Media Player

1 Answer

Randomly Went to Recovery Mode

So I have only had my Zen Vision M for a couple months and it was working perfectly fine. Then the other day I went to turn it on and it went straight to recovery mode. I tried reboot and Clean up and neither of them did anything. I went to pick Format All and Reload Firmware and when I click yes the screen says Harddisk Problem then goes back to the Recovery Mode. Today I charged it for a while and the regular screen was showing up. Then when I took it out it seemed like it was working but all my data and songs and everything was gone so I tried to hook it up to add them all again and it the screen froze. I used a pin to restart it and it came up in the Recovery Mode again. Any suggestions? Please help!

Posted by on

Ad

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 55 Answers

The hard drive is bad and you will need to get it replaced. There is a repair service box on this page if you scroll down; just enter your zip code to find a repair service near you.

Posted on Sep 06, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Won't turn on


I had a similar problem with my Creative Zen V+ (8Mb) when the battery went. What worked for me might work for you:

- Plug it in and leave it on charge for a couple of days.
- Reset
- Power on.

The key thing seemed to be to get power in before trying to get it up and running.


I have used this tactic the other way around when it froze - leave it to power down for a couple of days, then recharge, then reset and power up.

So far, the Zen V+ has proved extremely resilient!

May 28, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My creative zen vision : m wont get off of the recovery mode screen


Hello, what is your Zen problem? Could you tell more about that by email me at minhduc99@juno.com maybe I can help. I just got my Zen working after the Firmware problem.

Jul 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Davy


What verson of Windows Media player have you got on your pc?
Find one with version 9 install the creative software and then try the reload of the firmware .Zen has problems with windows medai player 10 - 11.

Jul 05, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen vision m firmware problem


Greetings,

Lotsa people are having the same problem with the firmware updates. Go check for your warranty, the product was working fine before applying THEIR firmware update.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Jun 28, 2008 | Creative Labs Zen Vision Digital Media...

2 Answers

Creative Zen V mp3 player's screen


try putting it in recovery mode what you have 2 do is is hold down the play button while you turn on your mp3, as soon as you see thee logo release the play button and then choose the "reload os/ firmware" then follow instructions

Mar 27, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Hard drive


Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Mar 10, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Can't move new files to Zen Vision M


Download recovery tool off creative's website.

Oct 28, 2007 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

"Firmware Problem"?


I would simply connect the player to the computer, use windows explorer to move files to laptop or external drive, then reformat and simply re-transfer the files back from the laptop.

Oct 14, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Another Firmware/Recovery Mode problem


Try this: My computer --> Control Panel --> Portable Media Devices Is the Zen showing up? If not, your Zen has a bad motherboard and you will need to take it to a technician to have it replaced, or find a motherboard and do the replacement yourself.

Aug 30, 2007 | Creative Labs ZEN Vision:M Digital Media...

Not finding what you are looking for?
Creative Labs ZEN Vision:M Digital Media Player Logo

Related Topics:

45 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

620 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Mohamed Ismail
Mohamed Ismail

Level 3 Expert

462 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...