Question about Compaq Presario 6010US (470027-054) PC Desktop

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Won't boot up. Help!

My sister gave me her computer to use, but it won't boot up. The power supply seems fine because the fan starts running but it sounds like it powers up then slows down only to power up again. And it just has a blank black screen. Any suggestions? Is it the motherboard??

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Re: Won't boot up. Help!

Could be a number of things, but first check the disc shaped CR2032 cmos battery located on the motherboard, in case it is flat. Then when the pc boots, you should get the cmos menu to enable you to alter the time and date. If still no boot, when it is booting press F8 and see if you can get to safe mode, and when in the menu select last known good configuration and press enter or a reboot. If you see no bios screen and the flashing cursor appears in the top left of the screen the cmos chip on the board is damaged, and the motherboard needs replacing.

Posted on Aug 16, 2007

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