Question about Brother MFC 420CN All-In-One InkJet Printer

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Brother MFC-420CN USB All-in-one

I bought this all in one brother printer and just tried to use the scan feature to email. The first time I tried to use it a message box appeared and asked for my host (smtp) and account (pop3) names which I entered. When I tried to send the email a message came up saying: The host "smtp" could not be found. Please verify that you have entered the server name correctly. Account:"pop3". Server:"smtp".Protocol: smtp,Port:25,secure (SSL): no socket error.11001, error number 0x800CCC0D. I have no idea even where to begin to verify these things. There is no help button and I do not have a manual. Anyone have any ideas. Thanks, A little lost

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Re: Brother MFC-420CN USB All-in-one

It is not a big problem, you first need to refresh your internet settings. Click on internet icon, scroll down to properties, click on advanced, and down the bottom on refresh or rest, ok, now turn pc off, restart and go again. I f this does not work, email me at

Posted on Aug 16, 2007

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Why does my Brother mfc 420 cn shut off and turn back in the middle of scanning

Maybe the printer needs it's software updated. You could try going to the Brother web site and check on that.

May 17, 2014 | Brother MFC 420CN All-In-One InkJet...

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I need to figure out how to use the scan feature on my brother MFC-420CN USB printer? Where is the manual available on-line?


Here's a full user manual and specifications of your Brother MFC-420CN thru this LINK. You should find your answers through this manual. Other features available for reading.

I hope this works for you. Kindly reply for further assistance. Good Luck!

Thanks for using Fixya!
TIPS: Is your computer slow? This might help
(for Windows only)

Mar 06, 2011 | Brother MFC 420CN All-In-One InkJet...

1 Answer

How to you scan documents on a BROTHER MFC-420CN printer?

Start the Brother software on your computer, put the document in the ADF (Automatic Document Feeder) and then hit the Scan button.

Apr 05, 2010 | Brother MFC 420CN All-In-One InkJet...

1 Answer

My brother printer MFC 420cn says it is not compatiable with windows 7


The MFC-420CN is part of the BH3 series which brother did not develop drivers or software for compatible with Windows 7.

This does not mean it is not compatible though.
What this means is that you can only use the built in drivers with windows 7.

When you plug is with a USB cable, it should install automatically for printing and scanning.

If you are using a network, you can go through the add a printer in "Devices and printers" but wont be able to scan.

If WIndows does not give you the option to select the MFC-420CN, then you will need to complete a windows update to have the driver.



Mar 29, 2010 | Brother MFC 420CN All-In-One InkJet...

1 Answer

I have a brother MFC-240C Just bought it Can you give specific directions for scanning documents which I want to e-mail to others. Claude Campbell

I use "PaperPort SE" by SoftScan. I scan a document and then click on my "Outlook" icon on the bottom of the page to email it. The software came with a scanner I bought several years ago. However, it works with my Brother MFC 240CN, also.
If you want to download the Brother MFC 420CN manual "Software Users Guide" it will tell you how to use the scanner function. The link is: (It's the fouth one down, and is 4.3MB in size). I hope this helps.

Nov 22, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Double prints or Text shadow printing by MFC 420CN

yes. you have to run the alignment feature. press ink - set - arrow-down til alignment. After alignment test print read the paper and choose the right setting by nr.

Apr 09, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Brother printer 420cn

actually the power cord is the only one that comes with the printer. In some cases brother has put an usb-cable into the box. For mfc with network connection there is no usb cable included.

Mar 17, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Brother MFC-420CN All-In-One

download the drivers (mfl-pro suite) needed from brother homepage of your country and install.

If you run vista you might have probs due to no support form brother for older mfcs!

Mar 14, 2008 | Brother MFC 420CN All-In-One InkJet...

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