Can't join network

Hi Mary.
not sure if you are asking how to set up your ipad.
but see if this helps.
How to begin setting up your new iPad and iPhone 8 or older

1. Touch slide to set up and, as it says, slide your finger across the screen to get started.
2. Choose your language. ...
3. Choose your country or region. ...
4. Choose a Wi-Fi network and enter its password, if necessary. ...
5. Wait for your iPhone or iPad to activate.

More items...

How to set up your new iPad and iPhone 8 or older ' iMore

or go to this link.
how to set up new ipad Google Search

Are you sure of Wifi password is correct?
if so, 1st; try restarting your ipad by holding down power/sleep button untill it show "Slide to shut down" leave it off for 10 seconds & then re-open it.enter the Wifi -password, sometimes this step works.

2nd solution ; try resetting your iPad network settings, it will not affect your ipad in any thing except it will forget all entered passwords for any wifi you have already connected before. go to General from Setting, choose resett, and inside only reset network setting, shut down ipad & try to connect to the wifi again. Hope this solution work for you. Also you may try shutting down & opening your router again after 10 seconds while off. Good Luck.

This may fix your problem... Clear the cache that is stored in the settings.go to general settings ...look for safari ....empty browser history and cache.

then scan for any networks on the wifi settings....when you get to your router....don't enter password or try to connect to it....click right chevron to get to page that says forget network ....then rescan .....this time enter your password....it should connect.....Apple products are not happy if you change or update passwords on routers already configured.

If I were to guess what you are trying to say is that when you go to the wifi in you system setting, you see a lock next to the wifi network name ?(SSID) The lock indicate that the wifi network you are tring to join has a password that need to be entered to access the network. Ask the person that did the setup on die wifi router for the password.

if your network does not have a password just connect without typing in anything in the password box and it should join, if it doesnt then you should call your provider, and for all (unjailbreaked) apple products you need an itunes account to download apps.

We'll you need to know your password to AppStore

Always a good idea to shut down and then turn back on (hold down both home button and power button until it turns all the way off. Wait a couple seconds, then press the power button to turn back on)

Try wireless again.

If nothing, then

Obviously check and make sure wifi is on under settings.

If still nothing,

Try resetting your network connections:
Settings > General, then tap Reset > Reset Network Settings

If you can't see any wifi networks at all, you might have a bad wifi card in the iPad. Bring back to an apple store.

Go settings. Then go to wifi which is on the left. Then click on your network name. Then type in your password and your good.