Question about HP Photosmart 435 & HP Photosmart 145 Compact Photo Printer (Pack) Digital Camera

4 Answers

HP Photosmart 145 printer

My screen is blank nothing shows up when the power is on. What can be done to fix this problem?

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  • 6 more comments 
  • KAIDENCHANSE Dec 11, 2007

    BLANK SCREEN WITH BLACK AROUND THE EDGES

  • flyingsilvia Feb 04, 2008

    exactly the same problem. LCD screen dead, everything else works fine.

  • Anonymous Apr 25, 2008

    Same problem...

  • echoiowa May 08, 2008

    same problem no screen nothing hasn't even been used that much.

  • scuba6388 Jun 06, 2008

    yep, same problem, tried a soft reset as you cannot do a hard reset on the 145, and it didn't work. It's never been used and it doesn't even work. Anyone get theirs fixed?

  • Eric Potter Jun 07, 2008

    Same problem. Sometimes comes on.
    Some times comes on if I turn printer off, then unplug power lead at rear (while still 'Live'. Wait about 20secs, then replug in and switch on.
    Unfortunately this does not always work. Very erratic.
    Would love to know dissembly instructions


  • pete07747 Aug 13, 2008

    Same problems here. Anyone figure out what to do yet?

  • flyingsilvia May 11, 2010

    Thanks spindeepster. I tried the fix but it made no difference. The only line on my green screen is the box. My 145 prints beautifully, but the screen is a write off. I really don't think HP did themselves and favours with this. The printer has done very little work and the battery pack has never been used. I wont go HP again.

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4 Answers

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Hi All
I know there''s a lot of typing here, but just wanted to be thorough for those who may not be as handy at repairing. It really was quite simple and only took about 10 minutes.
My screen was only either blank or had black bars on top and sides of screen with all 8's in the centre of the LCD. I tried everything I found online to no avail, finally I got ********** & did what I usually do when things don't work...I took it apart (funnily enough it almost always does the trick)!

1-You'll need fairly small hex bits or allenkeys. There are 2 sets of screws both of different sizes of course.

2-Take the 2 screws from the bottom out first & that will allow enough leeway/gap to take the top silver panel off (surrounding the buttons & LCD).

3-You will find 2 more screws underneith this panel.

4-Once all 4 screws are out, you'll need a small flat-bit screwdriver or something that you can "pry" the plastic case off with. Of course I need not tell you to do this carefully so that you do not crack the plastic. There are a couple of plastic nibs to hold the plastic in place on either side of the tray, once you pry this off you will see the nibs in back.

5-Now, just pull the LCD screen straight out, it has pins that make it a plug of sorts...much like that of the old printer cables that plugged into the back of a desktop.

6-I simply blew onto the pins and into the plug-like holes in the event dust was impeding connection.

7-Then while viewing from the front of the printer I carefully lined up the pins & gently pushed until it was secure.

8-I then put the SD picture card from my camera in & turned it on before reassembling and...VOILA it worked!!

9-Obviously you put the screws back & when you are putting the top panel back on be sure to tuck the "finger-like" plastic nibs back in so as not to break them.

I hope this works for all of you!! I spent over 4 hours searching online, as I'm sure all of you did, only to find that many people had this problem with little answers.
Good luck to all of you...let me know how you do
Nicole

Posted on Jan 10, 2009

  • jaybird_a
    jaybird_a Dec 28, 2012

    It worked for one of my printers but not the other. Will use it for parts Thanks so much

  • Susan Hall Aug 19, 2014

    Worked like a charm! Thanks

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No guarantees here, but this worked for me. If you are attempting to use the printer as a stand-alone, do this. Using a standard USB printer cable, connect the printer to any computer. Turn the printer on. The computer should prompt a request for the disc containing the drivers to be installed. As I don't know where my disc is, I tried to skip the process. After clicking through one or two windows, I looked at the printer screen and it was functioning normally! Perhaps the computer reset something in the printer. Your results may differ, but mine is now working like new.

Posted on Jan 01, 2009

  • spindeepster Jan 02, 2009

    I downloaded the drivers to this printer to my laptop, and the printer is operating beautifuly. Along with the download came HP upgrades. If you choose to use the printer as a stand-alone, go ahead and do so, but do yourself a favor and run it from your computer from time to time.

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Not looking good here i just dug mine out, got 2 empty 2 inks any way.Is there a chance that is it a virus, can you scann these?

Posted on Sep 05, 2008

  • tzigane70 Sep 05, 2008

    Ok just got off hp support here is what happened
    Pam Barkhouse:
    yes it is green




    Steven:
    Is there a paper in the tray now?




    Pam Barkhouse:
    putting in some




    Pam Barkhouse:
    no jam in paper




    Steven:
    Have you inserted paper into the tray now?




    Pam Barkhouse:
    yes




    Steven:
    Please perform these steps.




    Pam Barkhouse:
    ok




    Steven:
    1. Ensure that the memory card has been removed from the memory card slot.

    2. Make sure 10 x 15 cm paper is loaded in the paper In Tray.

    3. On the control panel, press the Left/Right Select Photo button to highlight Print Test Page .

    4. Press the OK button.




    Steven:
    Please let me know once you have done with the steps.




    Pam Barkhouse:
    that is just it i can not read it the screen is blank




    Steven:
    Please perform these steps.




    Pam Barkhouse:
    I got it to print a test page last night but i still have nothing to read




    Steven:
    1.If the printer is not off, press the Power button to turn it off.

    2.Unplug the power cord from the wall outlet.




    Steven:
    3.Unplug the power cord from the back of the printer.

    4.Unplug the universal serial bus (USB) cable from the back of the printer, if connected.




    Steven:
    5.Wait 30 seconds, then plug the power cord back into the printer.

    6.Plug the power cord back into the wall outlet.

    7.Press the Power button to turn the printer on.




    Steven:
    Please let me know once you have done with the steps.




    Pam Barkhouse:
    i have starting up




    Steven:
    Okay.




    Pam Barkhouse:
    Missing parts of type can not make out numbers




    Steven:
    I am sorry, I did not get you.




    Pam Barkhouse:
    I can see type but it is missing parts like an 0 will just be a line on the bottom




    Steven:
    Is that the message you are getting on printer screen?




    Pam Barkhouse:
    no i am seeing things i can not describe.




    Steven:
    Please perform the steps provided above,.




    Pam Barkhouse:
    where the numbers for the picture to select are there is just bit and pieces




    Pam Barkhouse:
    same thing just bits of numbers




    Steven:
    Pam, please perform the steps provided below.




    Steven:
    1.If the printer is not off, press the Power button to turn it off.




    Pam Barkhouse:
    ok




    Steven:
    2.Unplug the power cord from the wall outlet.




    Pam Barkhouse:
    ok




    Steven:
    3.Unplug the power cord from the back of the printer.




    Pam Barkhouse:
    ok




    Steven:
    4.Unplug the universal serial bus (USB) cable from the back of the printer, if connected




    Pam Barkhouse:
    not connected




    Steven:
    5.Wait 30 seconds, then plug the power cord back into the printer.




    Pam Barkhouse:
    ok a minute has passed




    Steven:
    6.Plug the power cord back into the wall outlet.

    7.Press the Power button to turn the printer on




    Pam Barkhouse:
    ok pieces flashes no screen is blank again




    Steven:
    Is the printer screen is still looks blank?




    Pam Barkhouse:
    can these get viruses?




    Pam Barkhouse:
    yes still blank




    Steven:
    Pam, the issue is with the printer hardware malfunction.




    Pam Barkhouse:
    so do i need to take it some where to be fixed




    Steven:
    As purchasing new printer costs almost same as repairing existing ones, I recommend you to purchase new printer.




    Pam Barkhouse:
    thanks atleast i know.




    Steven:
    Its my pleasure assisting you.




    Steven:
    Is there anything else I can assist you with today?




    Pam Barkhouse:
    thank you this helps

    so i guess that is it need to buy a new one.


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  • Thanks Steve!This worked! I had thrown one out as I thought it was broken, I replaced it and then it happend again! My mum first found the solution in one of the guides you get with the printer but I will be damned if I can find it- that's why I looked on here! You can plug and unplug it all day- the problem is you have to do it a certain way to get it to work! A bit rubbish on HP's part but it is a good little printer!Hollie

Posted on Dec 20, 2009

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