Question about Sony Handycam DCR-PC330E Mini DV Digital Camcorder

1 Answer

No image (LCD and viewfinder)

After at least two years, I turn the cam on, great picture, but I had to charge the battery. So I switch it off and charge the battery. After charging, I turn it on again: no picture. Menu is working (so LCD is working), no viewfinder. Made a recording: no image, but there is sound. What is wrong?

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  • ccsoleil Sep 15, 2007

    I will contact the nearest dealer and ask if they can help me with this, here known as, european model... Thanks.

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First check the iris of the camera if it is opening,you will see this when you look inside the lens of the camera when you turn on and off the switch at camera mode if the iris is opening....if the iris is ok the second problem may occurs of your camera is the ccd image sensor....go to a sony service center for replacing that...i know it is free for replacing that sensor cause that is the recall product not only on sony but in other brand because the manufacturer of their sensor is only one company...:-)

Posted on Sep 07, 2007

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Follow this procedure to troubleshoot if there is no picture or a black screen appears in the viewfinder or LCD when attempting to record.
NOTES:
* Because each of these steps represents a possible solution to this issue, check the viewfinder or LCD status after completing each step.
* It may be necessary to refer to the operating instructions provided with the camcorder for information on how to perform a task on your specific model.
1. Ensure the lens cap on the front of the camcorder has been removed.
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6. If the issue is not resolved, reset the camcorder to factory specifications.
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There is no picture or a black screen appears in the viewfinder or LCD when attempting to record. Follow this procedure to troubleshoot if there is no picture or a black screen appears in the viewfinder or LCD when attempting to record. NOTES:
  • Because each of these steps represents a possible solution to this issue, check the viewfinder or LCD status after completing each step.
  • It may be necessary to refer to the operating instructions provided with the camcorder for information on how to perform a task on your specific model.
  1. Ensure the lens cap on the front of the camcorder has been removed.
  2. Ensure a fully-charged battery is inserted in the camcorder.
  3. Ensure the STANDBY/LOCK switch is set to the STANDBY position.
  4. Turn on the camcorder and set it to the CAMERA mode.
  5. Look to see if an image can be seen in the viewfinder or LCD.
  6. IMPORTANT: Some camcorders have both a viewfinder and LCD. To conserve power, the viewfinder and LCD will not display at the same time. To use the viewfinder, the LCD must be closed.
  7. If the issue is not resolved, reset the camcorder to factory specifications.
NOTE: If the issue is still unresolved after completing the troubleshootin

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