Question about Plantronics PL-CS50 Professional Headset
I have a plantronics head set and when I am using the headset there is an electronically ticking sound in the earpiece. If I move the battery pack it stops for a few seconds but it returns and continue to get louders as time goes on.
Try a system reset:
1. Lift the headset off of the charging cradle (the base). Make sure the headset is turned off. The green light on the base won't be on if the headset is turned off. 2. Hold down the call answer button on the headset at the same time as mute button. The mute button is found on the little black wheel on the top of the headset. Use the tip of your finger to push it straight in. 3. Hold both buttons until you see a green light on the headset flash. It will be right below your thumb. Hold both buttons until the green light flashes for a series of 2 flashes. Then let go of both buttons. 4. Put the headset back on the charging cradle and wait 30 seconds. Lift it back off and try again. 5. If this doesn't work repeat the process once more or try a resubscription.
1. Put the headset back onto the charging cradle. Make sure the red light on the base is on and the yellow light is flashing. 2. On the back of the base there are two buttons for the microphone adjustment that can be pressed down. Press both of those down until the red light and yellow light on the front of the base start flashing. 3. While the headset is still on the charging cradle press and hold the mute button until the red light on the base goes solid, and the yellow light stays flashing. 4. Unplug the power to the base and then plug it back in. 5. Wait 20 seconds and try.
Posted on May 22, 2009
Echo is usually caused by the transmit (speak) level on the unit being
set too high.
1. First, try lowering the volume of the telephone. If you still hear an echo, adjust the volume of the headset itself.
2. The master transmit controls of the headset are the ABCD switch settings on the bottom of the base. A is the lowest and D is the highest setting.
3. You can fine tune this setting with the plus (+) and minus (-) buttons on the back of the charging base.
4. If this doesn't fix the echo, try moving the configuration dial on the left side of the charging base. The recommended setting for most phones is 1.
Posted on Jul 18, 2009
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