Question about Brother 2440C Colour Plain Paper Inkjet Fax

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No Dial tone

My brother 2440c has no dialtone. I know the line is good and all else has been tested. Is there a place to get a modem board? Or is it going to be cheaper to just buy a new one... I have looked on the web and the flat rate repair is higher than a new machine...

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Have you had an electric storm or power failure? A power surge can cause no dial tone also. It can be the main PCB in the machine or NCU PCB(board for phone cord). Unplug the machine from the wall, put your finger on the menu key first, plug the machine while holding the menu key, the light will flash and display will say maintenance. Press number 82, if there is a DF error the main board will need to replaced. The main board is the brain of the machine and is one of the most expensive parts of the unit. It is hard to distinguish if it is the modem or the main board on this unit that is causing the unit not to have a dial tone. It may be better to take it to a service center.

Posted on Oct 08, 2007

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Make sure the phone line from the wall is plugged into the jack in the back of the machine marked "line" and not "phone"?

Posted on Aug 16, 2007


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