Question about SanDisk Sansa e260 MP3 Player

1 Answer

IT's froze again, Arrrrrrrrrgh!

I tried to synch some windows media mp3 files to my e260. It said the synch was successful but when my player restarted, it got stuck in "refresh database". I tried shutting it down, but it's still froze, and it won't respond to being plugged into my computer, it justs sits there. The Best Buy tech support guys have been totally useless, and I really need this thing to work before I go on a family vacation in 4 days. I have really slow dial-up, so downloading stuff from the Sansa site will be hard or impossible, Help.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert whose answer got voted for 500 times.

  • Master
  • 317 Answers
Re: IT's froze again, Arrrrrrrrrgh!

Try resetting it: To reset sansa: holding menu for 15-20 seconds. or Or-To reset the sansa = Hold down power button for 20 seconds.

Posted on Aug 15, 2007

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

It Froze up

Try a reset, to reset the player : 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn it back on and see if she works.

Jan 08, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Wat type of video file type do sansa mp3 players use? i cant seem to find a file type to successfully play videos on it

The new SanDisk e260 designed to work seamlessly with a wide range of popular music formats such as MP3 and Windows Media Audio (WMA) in both unprotected and protected files (such as those WMA files purchased from music stores). It also supports the newest music subscription services found at Rhapsody to Go and others

  • Music Playback Formats: MP3, WAV, WMA
  • Photo formats: BMP, JPEG, TIFF, GIF
  • Video Formats: AVI, MPEG4, WMV, QuickTime, MPEG2, ASF
  • You can go to this website and download a free format converter.
  • Good Luck, I hope this helps
  • Nov 30, 2009 | SanDisk Sansa e260 MP3 Player

    1 Answer

    Cannot seem to synch songs to my Sansa e260 (4G) from a CD

    In Windows Media Player, go to the little black arrow under the Rip tab --> Rip Options --> Format --> Mp3

    Now, re-rip those CD's and transfer them to your player

    -Tha Mp3 Doctor

    Feb 01, 2009 | SanDisk Sansa e260 MP3 Player

    2 Answers

    Player stopped working with rhapsody

    Uh, I had a similar problem which was extremely difficult to solve. What you want to do is reformat your entire MP3 player. YOU WILL LOSE ALL THE MUSIC ON YOUR SANSA. But you can simply resynch it.

    Aug 23, 2008 | SanDisk Sansa e260 MP3 Player

    1 Answer

    Frozen up!

    On the body of the player try to find a hole that says reset button. With needle push inside and restart the player. That could help.

    Jan 17, 2008 | SanDisk Sansa e260 MP3 Player

    1 Answer

    Frozen in refresh database

    download some firmwire from

    Aug 15, 2007 | SanDisk Sansa e260 MP3 Player

    1 Answer

    Microsoft asks for a certificate for sansa e260

    Try uninstalling and reinstalling your windows media player software. If you have a card inserted on your player it would normally do that refresh database. If not try updating the firmware of the player.

    Jul 08, 2007 | SanDisk Sansa e260 MP3 Player

    1 Answer

    Sync with windows media player

    I have the same issue where my pc won't recognise my mp3, or only occassionally does, and then locks up. The problem with media player is it eats up so much memory while trying to synch files / delete / add etc and brings your pc to a grinding halt. So the solution I'm told is the MS Synch Tool, download off MS site and use it rather than the player to switch your files. I'm trying it now.

    Dec 09, 2006 | Samsung Yepp YP-Z5QB MP3 Player

    Not finding what you are looking for?
    SanDisk Sansa e260 MP3 Player Logo

    60 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top SanDisk MP3 & Digital Media Players Experts


    Level 3 Expert

    93922 Answers

    Jazz Boyce
    Jazz Boyce

    Level 1 Expert

    728 Answers

    Donald DCruz
    Donald DCruz

    Level 3 Expert

    17129 Answers

    Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides